Back

Greenway Kia of the Shoals

Sheffield, AL

not yet
rated
467 Reviews

4109 N Jackson Hwy

Sheffield, AL

35660

Directions

By Type

Showing 467 reviews

January 20, 2020

Jarvis is awesome...he always makes having my car serviced as stressless as it can be....he has a great service personality. He always goes above and beyond! More

by charitycole5406
Recommend Dealer
Yes
Employees Worked With
Jarvis, Kasey Butler, Jestin Coates, Robert Thompson, Rebecca Daniel, Joseph Austin, Cheryl Wallace, Zackary Maloney
Jan 20, 2020 -

Greenway Kia of the Shoals responded

Thanks for leaving great about your visit to Greenway Kia of The Shoals, Charity! We'll be sure to share the good news with Jarvis!

January 19, 2020

Excellent customer service Greenway Kia on the Shoals has an excellent customer service. They brought my car all the way to Birmingham, and they treated me very well. Thank you More

by Oscargs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thank you Chris Moore and Mr. Greg!, Kasey Butler
Jan 20, 2020 -

Greenway Kia of the Shoals responded

Oscar, thank you for the 5-star review! We are happy to hear that our team at Greenway Kia of The Shoals provided the excellent customer service that we strive for here. We hope to see you again sometime!

January 16, 2020

Great, love my car. Sales force was kind and helpful. I would recommend to everyone to do business with them. I am completely satisfied with my dealings More

by rayworsham
Recommend Dealer
Yes
Employees Worked With
Jeremiah McCarty (5 STAR) & Ashley ? (5STAR)
Jan 16, 2020 -

Greenway Kia of the Shoals responded

We are honored to receive your 5-star review! At Greenway Kia of The Shoals, we strive to ensure customers are satisfied with their purchase. Congratulations on your new vehicle. We are looking forward to doing business with you again!

January 12, 2020

Awesome dealership and quick service. The staff is super friendly and helpful. I never have an issue while I’m there! Amazing place to be at ! More

by KATARINA.CASTRO77
Recommend Dealer
Yes
Employees Worked With
Kasey Butler, Robert Thompson
Jan 13, 2020 -

Greenway Kia of the Shoals responded

Thank you for the 5-star review! It means a lot to hear that we provided the friendly and helpful service we pride ourselves on at Greenway Kia of The Shoals. We look forward to your next visit!

January 12, 2020

From the very beginning, the experience was very eye opening. No pressure tactics, very straight forward and rather than spending 8 hours or more like you'd expect, we were there for 3 hours but that wa More

by NewKiaFamily
Recommend Dealer
Yes
Employees Worked With
Jeremiah, Brad, Caylen, Kasey Butler, Robert Thompson
Jan 13, 2020 -

Greenway Kia of the Shoals responded

"Best possible experience ever!" makes for a great review! Thank you so much for trusting Greenway Kia of The Shoals with this purchase. We are so happy to hear that it was a stress-free experience to get into your new vehicle. Congratulations and safe driving!

January 11, 2020

Jarvis always takes great care of car. I really appreciate all he does and he definitely goes above and beyond! I’m always pleased bringing my car in. More

by ANDERSON508
Recommend Dealer
Yes
Employees Worked With
Jarvis Cummings
Jan 13, 2020 -

Greenway Kia of the Shoals responded

We are very glad that you can turn to Jarvis for all of your auto services needs. Thank you for being part of the Greenway Kia of The Shoals family! We look forward to working with you for years to come.

January 11, 2020

The service performed did not work. Before the service my car heater would put out heat sometimes. Sometimes it would just blow cold air. It would just circulate the cabin air. But, some More

by RONLWFCRAIG
Recommend Dealer
Yes
Employees Worked With
Did not get names. The parts dept. head and the repair dept. head.
Jan 13, 2020 -

Greenway Kia of the Shoals responded

I'm sorry to see this feedback and it's certainly not what I would expect from our services. I'd like to reach out so that I can make sure this is resolved, but I'm not able to find your contact information in our database. Would you consider reaching me directly at 1-888-414-7599? Thank you, Andrew Gasque - Service Director

January 10, 2020

Superior service department! Helpful and accommodating staff. Explanations were easy to understand and always notify you before service is done for any other reason that you brought car Just brought new v More

by MMSHERROD59
Recommend Dealer
Yes
Employees Worked With
Jarvis, Travis
Jan 12, 2020 -

Greenway Kia of the Shoals responded

Thank you for your long-time patronage and your 5-star review of Greenway Kia of The Shoals! We appreciate your endorsement of Jarvis and Travis and we look forward to seeing you back again soon.

January 09, 2020

Responsive and Helpful Dealership Terrific dealership. The team was polite, responsiveness and very helpful. They even helped get the car from their location to Memphis. Great place to More

by ShoshanaAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah McCarty, Ashley Reeves, Mark
Jan 09, 2020 -

Greenway Kia of the Shoals responded

Thank you so much, Shoshana! Your compliments made our day. All of us at Greenway Kia of The Shoals appreciate your business and wish you safe driving in your new car.

January 05, 2020

Always great service! Service is always great, however I paid more for an oil change this trip than I have in 5 years. I usually have a coupon but they have become scarce s More

by APRILCARTER1021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis
Jan 13, 2020 -

Greenway Kia of the Shoals responded

April - I'm so sorry that you've been receiving unwanted calls from us. I will make sure that your contact information is removed. Thank you for your longtime business and your feedback! Andrew Gasque - Service Director - 1-888-414-7599

...
13
...