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Greenway Mazda - Service Center

Houston, TX

4.9
227 Reviews

227 Reviews of Greenway Mazda - Service Center

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December 29, 2022

Kevin was very helpful from start to finish. He greeted me promptly and explained everything. They even offer Uber services if your car is going to take awhile and travel is within 15 miles. Ver More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 29, 2022 -

Greenway Mazda responded

We appreciate this review! Thank you for choosing Greenway Mazda and for sharing your thoughtful feedback about Kevin and our team. Have a great rest of your day, we hope to see you down the road!

December 28, 2022

Kevin and Tony were very professional and courteous they kept me informed as to what was going on with my car even though the parts were not available More

by Ron J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and Tony and Alex in parts
Dec 28, 2022 -

Greenway Mazda responded

Thank you for taking a moment to recommend Kevin and Tony. We're so pleased that our commitment to great customer care stood out to you. Safe travels! - Greenway Mazda

December 21, 2022

The service was great, our service advisor Chris was very helpful and followed up with us throughout the service. Everything was excellent. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 21, 2022 -

Greenway Mazda responded

Thank you for the great review and kind words about Chris and our team here at Greenway Mazda. We are pleased to hear about our team's great work, and wish you safe travels ahead!

December 21, 2022

Kevin was on point and ready for my arrival, I was treated as an valued customer and the work performed was done in an timely fashion. More

by mrjdub33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahim Gillani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hernandez, Amber Mobley
Dec 21, 2022 -

Greenway Mazda responded

We are pleased to hear about your positive experience with Kevin and our team here at Greenway Mazda! Thank you for your confidence in our team and we hope to see you in the future!

December 21, 2022

My technical attendant, Christopher, was simply and amazingly GREAT, in explaining all the "ins" and "outs" of the service, options, and suggesting with expertise. 5 out 5 to him. And to the technic More

by csilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 21, 2022 -

Greenway Mazda responded

Thank you for this thoughtful review of Greenway Mazda, Carlos! Christopher will appreciate your kind words. We are grateful for your trust in our business!

December 18, 2022

Christopher gave a very detailed introduction and explanation of my services which is helpful and trustable More

by zozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 18, 2022 -

Greenway Mazda responded

Thank you for the 5 stars and shoutout to Christopher! All of us at Greenway Mazda appreciate your feedback!

December 17, 2022

Starting from reception, there was courtesy and respect, clarity in communication from Christopher Branch. He was professional, explained the work process and duration for repairs, kept me updated on progre More

by ichrisantus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Branch
Dec 19, 2022 -

Greenway Mazda responded

Your review is music to our ears! We're thrilled Christopher welcomed you with friendly and professional assistance that accommodated all your needs and made your entire experience a success. He will be so grateful when we share your kind words, and we are definitely honored to have him on the Greenway Mazda team. We look forward to working with you again next time!

December 17, 2022

The service specialist made sure that I was fully told what maintenance my car would be undergoing. More

by Bernalalexis_18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rahim Gillani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Hernandez, Amber Mobley
Dec 18, 2022 -

Greenway Mazda responded

Thank you for sharing your excellent service experience with Greenway Mazda! We truly appreciate your feedback!

December 15, 2022

Great service and quick turnaround time for maintenance. I was in and out within reasonable time. More

by MrDreamco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
Dec 15, 2022 -

Greenway Mazda responded

It was our pleasure to serve you! Thank you for the excellent review and for trusting Greenway Mazda with your vehicle's care! Safe travels and we hope to see you again down the road!

December 15, 2022

I got a service appointment quickly, and was seen promptly when I arrived. The service was completed in a reasonable time, and was done correctly. The service advisor was both informative and frien More

by tom.mcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 15, 2022 -

Greenway Mazda responded

Tom, it was our pleasure to deliver prompt and quality service, as well as courteous professionalism. Thanks for supporting Greenway Mazda! Safe travels, and we'll see you next time!

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