Greg Hubler Ford

Brayden was knowledgeable, energetic, and enthusiastic from start to finish. He worked hard to answer all of my questions, never made me feel pressured, and genuinely tried his best to get me the best dea from start to finish. He worked hard to answer all of my questions, never made me feel pressured, and genuinely tried his best to get me the best deal possible. His positive attitude and willingness to go the extra mile made the whole process so much easier. If you’re looking for someone who truly cares about helping their customers, I highly recommend asking for him or Joe. They both treated my husband and I like we were actually important to them! More

I’ve had some awful car buying experiences when going through my own financing arrangements, and knowing what and how I wanted to buy ahead of time. Bryan was very understanding, answered all my question through my own financing arrangements, and knowing what and how I wanted to buy ahead of time. Bryan was very understanding, answered all my questions, and made this one of the most comfortable major purchase experiences I’ve ever had. More

Great group of people. Would definitely recommend didn’t use high sales pressure and answered every question. Would definitely recommend didn’t use high sales pressure and answered every question. More

Bryan was great! Everything was smooth. Easy process. We got an amazing truck and a great deal! Everything was smooth. Easy process. We got an amazing truck and a great deal! More

Great salesman Fantastic with families Does not waste time in getting you into a car time in getting you into a car More

Very friendly service, I feel like I was in and out. Also left with a good deal. Also left with a good deal. More

Bryan Gibson was awesome. Very caring and kind. Answered all my questions. Wouldn’t buy a car anywhere else. This is like my fifth or sixth car from here. Parnell Graves was a Very caring and kind. Answered all my questions. Wouldn’t buy a car anywhere else. This is like my fifth or sixth car from here. Parnell Graves was awesome too. More

I have used GREG Hubler Ford for years and the service from Quick Lane has really gone down hill. Twice now I have asked them to change the oil and rotate tires on 2 vehicles and twice they told me it was from Quick Lane has really gone down hill. Twice now I have asked them to change the oil and rotate tires on 2 vehicles and twice they told me it was done and come to find out they never rotated tires. The first excuse was the lift was down, but never told the customer, just let me pay for the work and said it was done. The second time 6 months later, different car, they told me the service was done, and I found the rotation never happened as the front right tire had a mark my daughter put on it and it was still there after the rotation didn't happen. They then proceeded to tell me that oh the tire tread was such that they decided not to rotate them, yet told me it was done and didn't have any conversation with me, didn't reset oil life, didn't check tire pressure etc. MGMT wouldn't return my call to discuss the poor service I continue to receive. The report I got was more interested in finding something wrong than even completed the two things they were supposed to do which was change the oil and rotate tires. I went back to have them correct the tires but again they never reset the tire pressure to spec and left oil life at 16%. I was in for my work vehicle to have the oil changed and tires rotated, they came back to tell me my rear brakes were bad and rotors needed replaced. I said go ahead and complete the work. They then came back and said we're sorry the rear axel needs pulled now to do the work, this will have to be done in the main shop, for $1100 plus rotors and shoes. I felt this was a bit high, so asked to come back at a later date. I stopped by ED Martin Ford who gave me an exact quote for $700 which I gave them the work. When the work was completed the repair came back in the $680 Range. I want a dealer that cares, honest with me, and completes the work as expected. What has happened to their service is unacceptable and I don't feel I have trust with these people any further. I again called in and requested to speak to a manager over service, I could tell the gentleman on the phone was blowing me off, and that would be correct no one returned my phone call to discuss. Not sure what you do with such a Large named dealer when this is the service that continues to be delivered. I wonder how many people are getting deceived that don't have any repair work experience or understanding, but trust what the service adviser is telling them. Very sad, and no I wanted nothing out of this, just to advise them of my experiences with them, and hope to make a change, but they must not really care from what I've seen. More

Jamell Graves and Bryan Gibson transformed my car-buying experience! They took the time to explain the products and services they believed would be best for me. Most importantly, I never felt pressured or r experience! They took the time to explain the products and services they believed would be best for me. Most importantly, I never felt pressured or regretted my purchase. After 25 years of buying cars, this was the first time I felt genuinely supported, with the options and financing presented without any pressure. More

I purchased our 2016 Lincoln MKX from Greg Hubler Ford in Muncie. I have had all of our service doe there as well as oil changes and tire replacement. I cannot say enough good things about Christopher Wilkin Muncie. I have had all of our service doe there as well as oil changes and tire replacement. I cannot say enough good things about Christopher Wilkinson and Jordan Hines. They respect me when I explain the cars issues and get down to business getting the issues fixed. I purchased the Lincoln from Chet Smith, and he was great to work with. When it comes time to buy a new car, he'll be the one I talk to. I am happy with all the staff at Greg Hubler and will continue to use and refer them to anyone I know. More