I went in for my usual service on my truck and ended up trading it in on a Certified Pre-owned Ford Escape. The salesman was very good, informative, clearly proud of his product, and did not pressure me at all. The staff was very professional while also maintaining a very personable approach. My hat is off to the salesman, Willard Troutman and to the finance person (cannot recall his name) who helped me complete all of the necessary paperwork. He was also personable, friendly and did not pressure me into buying any additional warranty coverage that was available. I have done business with this dealership for over two years and I have always found the service department very helpful and so easy to work with. Overall, I rate this dealership as a top star place do business with! All of the staff have always been very friendly and personable and professional, which I appreciate so much!!