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Greg Lair Buick GMC

Amarillo, TX

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35 Reviews

16200 Interstate 27

Amarillo, TX

79015

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Showing 35 reviews

December 19, 2011

Had my truck only 3 months before it broke down. Took it in to get worked on and it was 2 days before I heard back from them. I had to call them to find out what was going on.I asked for a loaner car and th More

by mad wd
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Dept
Feb 25, 2012 -

Greg Lair Buick GMC responded

I have made several unsuccesful attempts to contact you regarding your experience here at Greg Lair. We make mistakes sometimes and when we do, we want very badly to make up for them. I would still love to talk to you about some ideas I have to more than make up for our part in this. In this business, it's not if we make a mistake, it's when we do, how do we make it right. That is what I am trying hard to do. Please contact me here at the dealership or respond to one of the emails that I have sent. Looking forward to making this right. Danny

April 10, 2011

Overall the experience I had at Greg lair was excellent. I found a 2007 GMC Sierra with low mileage and in excellent condition overall. The thing that surprised me most was the price as compared to other si More

by mkneill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Briscoe
March 09, 2011

I went to Greg Lair just to look. I had no intention of buying on that particular day. Once I was greeted by the staff and saw what they had to offer I knew I had come to the right place. I felt no pressur More

by kmlevis
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt and Danny
January 18, 2011

Tom was very knowledgeagle of his products and prices. First contact was internet, next telephone then in person. The deal never changed. Tom also provided a very helpful "delivery". Tour of the shop More

by Bill Helton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wade
January 13, 2011

We had purchased a used trailblazer from the dealership, and so far everything had been pretty much like any normal vehicle. Well a cold front came through and the vehicle started sounding like it no longe More

by fremist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Green, Scott Pike, Jerry
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