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Greg LeBlanc Toyota - Service Center

Houma, LA

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117 Reviews

117 Reviews of Greg LeBlanc Toyota - Service Center

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September 10, 2019

Great attention to detail The reason we purchased here was the reputation of great customer service and we haven’t been disappointed. We very much value a good service depart More

by joe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Cutrer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lovell
September 10, 2019

While waiting for my vehicle I was updated frequently. Awesome service & very easy to communicate with & got answers concerning the issue with my Sequoia. Always quick & good service, offering something to More

by val.westerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Guillot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacie Weed
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2019

Great Service These are great people over here! They value their customer, it’s like we are family!!! Always helping! Love Greg LeBlanc Toyota!!! Good quality vehic More

by nicolel_banks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg LeBlanc Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wade Thibodeaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacie Weed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Cutrer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliot “Elbow” Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lovell, Polo Carter
September 08, 2019

Great experience Work performed as promised and on time! Employees were very friendly. Dealership waiting are is very comfortable. Love the coffee bar very welcomi More

by fmmille64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Guillot
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2019

Great service I know that I am always going to get great service. They go the extra mile to ensure everything on the vehicle is right, and they keep me informed dur More

by murdockgilmore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Iver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Guillot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacie Weed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Cutrer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2019

Couldn't ask for better service Prior to purchasing my 2017 Rav4 at Greg Leblanc I dreaded bringing my car for service. It always either took an hour or I had to drop it off. I was t More

by catherinefussell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Guillot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacie Weed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Cutrer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Caldarera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sera Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Khun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Babin
August 21, 2019

Great Service Very welcoming staff members. They were ready to assist me as soon as I walked through the door with a smile on their face. They make you feel comfort More

by kenzloulou11
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 21, 2019

Courteous, dedicated, and responsive employees Warranty review problem was tackled promptly and efficiently. Customer, (me), was updated on status of warranty claim soon after dealership visit. P More

by JIM.HARRISON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacie Weed
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fanguy
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2019

Pleasant atmosphere around waiting area. Had 4 new replacement tires installed. Satisfied with product but found that the wait time of 2hrs. and 40 minutes to be a little excessive. More

by Toyotafan
Recommend Dealer
Yes
Employees Worked With
Stacie Weed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fanguy
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2019

Maintenance routine checkup was done poorly Checkup maintenance routine checklist was all checked off as though everything on my car was done and completed. The windshield wiper fluid was not fi More

by jboquet75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alicia Knight
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Guillot
2.0
This rating includes all reviews, with more weight given to recent reviews.
Stacie Weed
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jackie Cutrer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Caldarera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sera Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Khun
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Babin, Keith Bergeron
Aug 30, 2019 -

Greg LeBlanc Toyota responded

We are so so sorry to hear this! Our service director, Ryan Guillot, just tried to reach out to you. We want to apologize and make it right. Thanks so much for letting us know!

Sep 02, 2019 -

Greg LeBlanc Toyota responded

I'm so glad you were able to speak to our Service Director, Ryan. Your satisfaction is very important to us! We look forward to seeing you soon! Happy Labor Day!

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