Greg May Honda - Service Center

I currently live in IL but try to make sure I get to TX, even if a special trip to have Greg May Honda work on our Odyssey. We now have 253,847 miles on our 2011 Odyssey and it is still a daily driver with even if a special trip to have Greg May Honda work on our Odyssey. We now have 253,847 miles on our 2011 Odyssey and it is still a daily driver with NO ISSUES mechanically. I'm a firm believer in Honda's quality IF you pair it with the right dealership and Greg May is definitely a RIGHT dealership. In addition, Allan is second to none with his knowledge and expertise and they are always willing to help troubleshoot via phone. A simple phone call and Allan's knowledge saved me hundreds, if not thousands, on a road-trip. I will ALWAYS choose Greg May when it comes to our service needs and anyone else who doesn't is simply risking the life of their vehicle. Great job Greg May team. Here's to 250,000 more!!! Thank you, Danny More

We have used Greg May twice. Neither experience was great. While the staff seems interested in helping, they have a difficult time providing service in a timely manner. Both times we took our Honda for great. While the staff seems interested in helping, they have a difficult time providing service in a timely manner. Both times we took our Honda for service, we were required to leave our car longer than seemed necessary. I think the service provided was good, but we had to call to keep up with progress on our vehicle. In one instance our car was needing body work beyond the capability of Greg May, but they let our car sit at their service center for over a week, with no work or contact with us. More

Sent my daughter to get an oil change i understand that the front grill was loose but the service technician never told her that it was and let her drive off.my daughter said he told everyone else little t the front grill was loose but the service technician never told her that it was and let her drive off.my daughter said he told everyone else little things that was wrong with other cars .for her first experience it was horrible I will choose a different place to go! More

The service department got done what I came to do-an oil change. However, as I waited in the customer sitting area, I noticed not one sales person with a mask as they walked through the showroom. Also, seve change. However, as I waited in the customer sitting area, I noticed not one sales person with a mask as they walked through the showroom. Also, several of the service folks did not have masks on as I cam in and out of the service area. Very disappointing given that customers all wore masks as required by a sign on the door. More

Great service and very fast. Very good communication and explained what needed to happen thoroughly. Gave options on work needing to be done. Very friendly explained what needed to happen thoroughly. Gave options on work needing to be done. Very friendly More

I was welcomed from the moment I walked in the door for my service. My service order was written up and they went right to work. They kept me updated on the progress and completed the service and got me ri my service. My service order was written up and they went right to work. They kept me updated on the progress and completed the service and got me right back on my way. More

Very pleasant lady in the service department offered us the shuttle to take us to a local restaurant to have lunch while we waited for our service to be completed. Very impressed! the shuttle to take us to a local restaurant to have lunch while we waited for our service to be completed. Very impressed! More

Great customer service and service on the car. A definitely positive issue was that I was highly constrained in time the day of the service and Tray, who helped me with the process, was able to use definitely positive issue was that I was highly constrained in time the day of the service and Tray, who helped me with the process, was able to use a loan car for the day. I will definitely keep on being loyal to Greg May Honda in Waco, TX More

Christina helped me out and she and all the staff were very kind and helpful. My 3 year old was waiting with me to and the staff all were very courteous to his high energy and laughter. Thank you Greg May very kind and helpful. My 3 year old was waiting with me to and the staff all were very courteous to his high energy and laughter. Thank you Greg May Honda of Waco. Y'all have made servicing my car easy and convenient since day 1. More

Always easy to make an appointment and get the work done. Always friendly. I have never had any issues with this service department and I have had several Honda vehicles. Always friendly. I have never had any issues with this service department and I have had several Honda vehicles. More