Trent Fedro

Outstanding customer service. The sales, finance and service departments are all top notch. Friendly and professional. Wouldn’t go anywhere else for my automotive business. The sales, finance and service departments are all top notch. Friendly and professional. Wouldn’t go anywhere else for my automotive business. More

by montoyamw82 Verified Customer Verified Customer

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Tony Ramirez was helpful and great! He made the whole experience fast and easy. Thank you Tony He made the whole experience fast and easy. Thank you Tony More

by dianeveazey62 Verified Customer Verified Customer

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I purchased my 2026 Honda CR-V EX-L here recently. While the initial purchase went smoothly, my overall experience sits at three stars due to frustrating communication and post-sale issues. When my a While the initial purchase went smoothly, my overall experience sits at three stars due to frustrating communication and post-sale issues. When my air conditioning started acting up, Trent recognized the compressor was failing, but he failed to clearly communicate that nothing could be done until the part completely went out. Instead of being upfront, I was left waiting and given the runaround before the compressor ultimately had to be replaced under warranty. On top of that, I ran into billing issues that required far too much persistent follow-up on my end to get resolved. The one bright spot was Tiffany, who is very sweet and genuinely tries her best to be transparent with customers. However, communication across the rest of the service and billing departments needs serious work. Overall, it’s been a strictly middle-of-the-road experience. More

by cassyisaurav23 Verified Customer Verified Customer

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Everyone was friendly and kind. Service was performed quickly and efficiently. I highly recommend the Service Department at Greg May Honda. Service was performed quickly and efficiently. I highly recommend the Service Department at Greg May Honda. More

by downardtl Verified Customer Verified Customer

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I lke their customers service. When I know I don't want to sit around and wait they will give me a ride. Ty When I know I don't want to sit around and wait they will give me a ride. Ty More

by juanita6329 Verified Customer Verified Customer

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When my car overheated the dealership Service Department was fast and gave me good advice on having my car towed into the dealership. The damage done was pretty substantial and they explained it all to me, was fast and gave me good advice on having my car towed into the dealership. The damage done was pretty substantial and they explained it all to me, explained the costs and called to inform me further damage that wasn't readily apparent and quoted me the price on that. It was very expensive, but it's a new model and needed it. I know the Service Manager and trust him and his team. They have been great. More

by arichter1 Verified Customer Verified Customer

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I called the day before and they got me in early the next morning ran some diagnostics and about a couple of hours I was on my way to do what I had to do, nice friendly Service Reps appreciate my time and h morning ran some diagnostics and about a couple of hours I was on my way to do what I had to do, nice friendly Service Reps appreciate my time and had me on my way. This is the only shop I take my car to. More

by RGS579 Verified Customer Verified Customer

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They made servicing my car fast and easy. Thank you for taking care of me. Thank you for taking care of me. More

by marthak0 Verified Customer Verified Customer

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Smooth experience, no problems. They were not overly friendly or unfriendly, just pleasant. It wasn't very personalized, even though I've been there many times in our 3 years of liv They were not overly friendly or unfriendly, just pleasant. It wasn't very personalized, even though I've been there many times in our 3 years of living in Waco. More

by ELISAAN Verified Customer Verified Customer

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Good experience. They got my car working properly under warranty!! AC is a beautiful thing in the summer! They got my car working properly under warranty!! AC is a beautiful thing in the summer! More

by Jkinder23 Verified Customer Verified Customer

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