Trent Fedro

When my car overheated the dealership Service Department was fast and gave me good advice on having my car towed into the dealership. The damage done was pretty substantial and they explained it all to me, was fast and gave me good advice on having my car towed into the dealership. The damage done was pretty substantial and they explained it all to me, explained the costs and called to inform me further damage that wasn't readily apparent and quoted me the price on that. It was very expensive, but it's a new model and needed it. I know the Service Manager and trust him and his team. They have been great. More

by arichter1 Verified Customer Verified Customer

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I called the day before and they got me in early the next morning ran some diagnostics and about a couple of hours I was on my way to do what I had to do, nice friendly Service Reps appreciate my time and h morning ran some diagnostics and about a couple of hours I was on my way to do what I had to do, nice friendly Service Reps appreciate my time and had me on my way. This is the only shop I take my car to. More

by RGS579 Verified Customer Verified Customer

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They made servicing my car fast and easy. Thank you for taking care of me. Thank you for taking care of me. More

by marthak0 Verified Customer Verified Customer

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Smooth experience, no problems. They were not overly friendly or unfriendly, just pleasant. It wasn't very personalized, even though I've been there many times in our 3 years of liv They were not overly friendly or unfriendly, just pleasant. It wasn't very personalized, even though I've been there many times in our 3 years of living in Waco. More

by ELISAAN Verified Customer Verified Customer

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Good experience. They got my car working properly under warranty!! AC is a beautiful thing in the summer! They got my car working properly under warranty!! AC is a beautiful thing in the summer! More

by Jkinder23 Verified Customer Verified Customer

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When my new car, with 1000 miles on it, wouldn’t start, I called Paul Ash, who came over immediately and took it back to the dealership, leaving a loaner for me.. This was about 9 AM. At 11 AM, Paul brought called Paul Ash, who came over immediately and took it back to the dealership, leaving a loaner for me.. This was about 9 AM. At 11 AM, Paul brought my car back to my house and said the battery had to be replaced, which surprised me because it’s a new car. It appears that the service man checked everything else out, and it appears to be in good shape. Thank you for handling this so promptly and getting the car back to me quickly. More

by CORESYNCH Verified Customer Verified Customer

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Fantastic dealership and service center. Everyone in so friendly and welcoming the minute you walk in the door. Everyone in so friendly and welcoming the minute you walk in the door. More

by amandajaska1022 Verified Customer Verified Customer

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The guys at Greg May Honda Service Center were fantastic. It was a wait to get my paint repair approved, and they did the door trim replacement and repair on my windshield fluid reservoir all at the same tim It was a wait to get my paint repair approved, and they did the door trim replacement and repair on my windshield fluid reservoir all at the same time, so one trip and it took two days in all. I got a ride home after I dropped her off as I live nearby and they were sure to check in with me as to my wait time. They beat their own expectations. More

by arichter1 Verified Customer Verified Customer

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I had a great experience at Honda Greg May Waco from start to finish. The entire process was smooth, professional, and stress-free. The staff was very welcoming, knowledgeable, and truly focused on help start to finish. The entire process was smooth, professional, and stress-free. The staff was very welcoming, knowledgeable, and truly focused on helping me find the right vehicle for my needs. Special thanks to Paul Ash, who helped me with two of my vehicles. He is very easy to talk to, professional, and always made sure I understood everything. He truly went above and beyond to make the process simple and hassle-free. I also want to give a big thank you to Lawrence for his help and excellent customer service. He was friendly, attentive, and made sure everything was taken care of. I also want to commend the service department for doing an excellent job handling the recall service on my Honda Accord. The process was quick, well-organized, and professionally done. They kept me informed and made everything very convenient. The rest of the staff was also amazing—friendly, patient, and easy to work with. They explained everything clearly and made sure I was comfortable every step of the way. If you’re looking for a trustworthy dealership with great customer service, I highly recommend Honda Greg May Waco. I’ll definitely be coming back and referring friends and family here! -Joven M. More

by JovenM Verified Customer Verified Customer

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Great team in the Service Department. Christina is awesome to work with, she communicates well and understands the stresses of higher cost repairs! Christina is awesome to work with, she communicates well and understands the stresses of higher cost repairs! More

by ILC0770 Verified Customer Verified Customer

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