Greg May Honda - Service Center

Great customer service done well by Kristina the advisor kept me updated and made accommodations while vehicle was being repaired. Awesome shuttle service and driver made me feel safe and overall comfortabl kept me updated and made accommodations while vehicle was being repaired. Awesome shuttle service and driver made me feel safe and overall comfortable. Arrived at my destination in a timely manner. The only negative thing is that I wished or hoped that my tire could have been patched for a 1 time courtesy since I did buy the vehicle last year. Overall great customer service. More

I recently moved to the Waco area and made a 7:30 a.m. appointment online. Nowhere did it state that the technicians do not show up until 8:00 a.m. I made the early appointment so I could make it to work appointment online. Nowhere did it state that the technicians do not show up until 8:00 a.m. I made the early appointment so I could make it to work on time. Had I known techs do not show up until later I would have made different arrangements. When my car was returned it reeked of smoke on the inside. In addition, other Honda dealerships I have been to provide a basic, courtesy car wash after services are rendered, this dealership did not provide that. More

My 84 year old sister had this service done. She needed the oil changed. Apparently, the brake fluid was low and was charged $131 for this problem. How can it cost $131 to top off the brake fluid? Why was the oil changed. Apparently, the brake fluid was low and was charged $131 for this problem. How can it cost $131 to top off the brake fluid? Why was it low? Was the leak fixed? Was the entire fluid supply replaced? No explanation was given to my sister. From my perspective, it looks like you're taking advantage of an elderly person on a limited income! More

I did my oil change here because they have access to all the Service history I’m done with other Honda dealerships in other cities I’ll live with them. They did great work in a timely fashion with professio the Service history I’m done with other Honda dealerships in other cities I’ll live with them. They did great work in a timely fashion with professional communication amongst three different service associates in the department, Allen, Kristina, And Trent. They made recommendations that I had other service centers verify it as being legitimate needs. What’s my extended warranty authorized to cover the repairs, I went back toTo Greg may for them to do the service work. The repair was done in a timely fashion. I highly recommend the service center. More

Christine worked hard to find a slot for me that day when I really needed help. She was kind and helped me understand what was wrong. I really needed help. She was kind and helped me understand what was wrong. More

Grey May Honda service department is very nice and honest about services needed on my vehicle. I went in for an oil change and tire rotation, but ended up needing my fluids and other minor things done to ke about services needed on my vehicle. I went in for an oil change and tire rotation, but ended up needing my fluids and other minor things done to keep my car maintenance on track. They do an excellent job on keeping my car running as long as possible! More

The Greg May Honda dealership is always pleasant to work with. Oil changed, alignment, new tires - road ready again! They took my car without an appointment and got me taken care of same day. with. Oil changed, alignment, new tires - road ready again! They took my car without an appointment and got me taken care of same day. More

Problem was fixed. It took a while to isolate what the problem was but they did not give up until the solution was found and completed problem was but they did not give up until the solution was found and completed More

All went as planned, work done in the time projected with no unexpected costs. My service advisor was friendly, professional and timely, throughout the process. no unexpected costs. My service advisor was friendly, professional and timely, throughout the process. More

Service for an oil change and a "look over". All were courteous and they were able to service my car in a timely manner. No big surprises... and that is always good! courteous and they were able to service my car in a timely manner. No big surprises... and that is always good! More