Greg May Honda - Service Center

Trey, in the Service department, worked with my schedule, so, my vehicle could get serviced within a short 4 hour time frame.. I appreciate Trey with his professionalism and customer service.. so, my vehicle could get serviced within a short 4 hour time frame.. I appreciate Trey with his professionalism and customer service.. More

Took my pilot in for recall work came out worse than it went in. First visit was for the airbag replacement. Came out with the airbag light intermittently on. Wasn't on before. But for an hourly rate they went in. First visit was for the airbag replacement. Came out with the airbag light intermittently on. Wasn't on before. But for an hourly rate they could diagnose the problem. The VSA lights came on and I couldn't make them go off. Found out there was a recall for that. Carried it in for the recall work. Got it back . Lights still on it for an hourly rate they could diagnose it. In all fairness there could be another issue with the VSA than what the recall was . But the airbag light wasn't. More

Though I have been a Honda customer for many years, this was my first experience with Greg May Honda. Christina was great to work with. She was Professional and Friendly. She asked all the right question was my first experience with Greg May Honda. Christina was great to work with. She was Professional and Friendly. She asked all the right questions. She showed real care and concern for me and my CRV. Thank you for a pleasant experience. More

This is where I get all of the service on my Honda. Customer service is excellent Christina Rosati was excellent. Very friendly and courteous. Other staff also friendly Customer service is excellent Christina Rosati was excellent. Very friendly and courteous. Other staff also friendly More

Great customer service done well by Kristina the advisor kept me updated and made accommodations while vehicle was being repaired. Awesome shuttle service and driver made me feel safe and overall comfortabl kept me updated and made accommodations while vehicle was being repaired. Awesome shuttle service and driver made me feel safe and overall comfortable. Arrived at my destination in a timely manner. The only negative thing is that I wished or hoped that my tire could have been patched for a 1 time courtesy since I did buy the vehicle last year. Overall great customer service. More

My 84 year old sister had this service done. She needed the oil changed. Apparently, the brake fluid was low and was charged $131 for this problem. How can it cost $131 to top off the brake fluid? Why was the oil changed. Apparently, the brake fluid was low and was charged $131 for this problem. How can it cost $131 to top off the brake fluid? Why was it low? Was the leak fixed? Was the entire fluid supply replaced? No explanation was given to my sister. From my perspective, it looks like you're taking advantage of an elderly person on a limited income! More

I did my oil change here because they have access to all the Service history I’m done with other Honda dealerships in other cities I’ll live with them. They did great work in a timely fashion with professio the Service history I’m done with other Honda dealerships in other cities I’ll live with them. They did great work in a timely fashion with professional communication amongst three different service associates in the department, Allen, Kristina, And Trent. They made recommendations that I had other service centers verify it as being legitimate needs. What’s my extended warranty authorized to cover the repairs, I went back toTo Greg may for them to do the service work. The repair was done in a timely fashion. I highly recommend the service center. More

I recently moved to the Waco area and made a 7:30 a.m. appointment online. Nowhere did it state that the technicians do not show up until 8:00 a.m. I made the early appointment so I could make it to work appointment online. Nowhere did it state that the technicians do not show up until 8:00 a.m. I made the early appointment so I could make it to work on time. Had I known techs do not show up until later I would have made different arrangements. When my car was returned it reeked of smoke on the inside. In addition, other Honda dealerships I have been to provide a basic, courtesy car wash after services are rendered, this dealership did not provide that. More

Grey May Honda service department is very nice and honest about services needed on my vehicle. I went in for an oil change and tire rotation, but ended up needing my fluids and other minor things done to ke about services needed on my vehicle. I went in for an oil change and tire rotation, but ended up needing my fluids and other minor things done to keep my car maintenance on track. They do an excellent job on keeping my car running as long as possible! More

Christine worked hard to find a slot for me that day when I really needed help. She was kind and helped me understand what was wrong. I really needed help. She was kind and helped me understand what was wrong. More