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Greg May Honda - Service Center

Waco, TX

4.6
1,901 Reviews

1,901 Reviews of Greg May Honda - Service Center

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November 05, 2020

Every time I bring my car in for service I have people who listen to me, problem solve, explain what the car needs and give it excellent service More

by JANELLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2020

Very good only your labor very high thanks very fast service but you need more Employees in service side more employees thanks have nice day More

by BIPIN57453
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Front women
November 05, 2020

Allen was amazingly helpful, knowledgeable, and conscientious. He took the time to explain the problem, why it was a problem, and why the recommended fix would resolve the issue. Then he ensured th More

by KIMHOPKI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen
November 05, 2020

Greg Mag Honda hash friendly people, good service, and clean place. I will come back. The service girl is helpful and knowledgeable about her job. More

by ZHENG_LIU_N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A girl whom I did not remember the name of
November 05, 2020

Overall, the dealership is pretty solid. The free shuttle rides to and from work have been clutch. Service prices are fair, but the service times are hit-or-miss. Recently, it took less than an hour to get a More

by joncromartie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2020

I went in for an oil change. I had signed-up for the shuttle home, but I was told it would only take 45 minutes to an hour, so I waited. An hour-and-a-half later they called me, not because my car was r More

by jebbarr74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trent Fedro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know the name of the lady who gave me the quote for the additional work.
November 02, 2020

Excellent service, good problem solving, prompt response, flexible scheduling, good interaction, tech explained problem so I could understand it, showed me how to use keypad more effectively More

by JANELLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

Great customer service...Trent is the best!!! He is friendly as well as courteous. He is also very knowledgeable of his job by explaining what need to be done and the quote is always on point or less. More

by DJUANAECHOLS
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2020

Alert!!! Horribly Crooked Service department! They are by far the most incompetent, lying group of individuals I have ever meet. 2019 Honda Accord, has been in for service 4 times. Misdiagnosed 2 times an More

by Matt S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trent Fedro
1.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2020

Outstanding, fast, professional and friendly too. The staff is informative and know exactly what they are doing, when it comes to serving my car needs. More

by YOYOKA51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey in Service Dept. is the best!
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