Greg May Honda - Service Center

I had excellent care for both of my vehicles that I had work done on. The service department was kind and took care of my needs. work done on. The service department was kind and took care of my needs. More

Why should I fill out these surveys when the last one I pointed out a problem and was fussed at? Also you require all spaces to be filled in This causes less than desirable rating!!! pointed out a problem and was fussed at? Also you require all spaces to be filled in This causes less than desirable rating!!! More

Great service! Explained all of service and resets of electronics. Have used them on all of my car maintenance since our purchase of our first FIT. electronics. Have used them on all of my car maintenance since our purchase of our first FIT. More

Allen provided excellent service again. His car knowledge along with friendly explanation helped us not to feel intimidated not frustrated when we were told what was wrong with the car. He took care of it an along with friendly explanation helped us not to feel intimidated not frustrated when we were told what was wrong with the car. He took care of it and now the car is running strong again. More

Consistently friendly and helpful with my questions. I have had great experiences here with my last two Hondas. The service personnel are friendly and come across as being interested in me as a person, I have had great experiences here with my last two Hondas. The service personnel are friendly and come across as being interested in me as a person, not just the product. To an old lady like me, that is important. More

Waiting My only problem with the service department is the waiting time and uncomfortable waiting room. It took an hour to get my oil changed and that was wi My only problem with the service department is the waiting time and uncomfortable waiting room. It took an hour to get my oil changed and that was with an appointment. Another time it took almost 2 hours to get a tired patched. Maybe that's normal I don't know. More

Service was good. The waiting time was perfect and accurate as they told us. We are glad to be using Greg May Honda as our service provider. accurate as they told us. We are glad to be using Greg May Honda as our service provider. More

They did a great job identifying and fixing a problem in my air conditioner. Tray provided excellent service — he demonstrated concern and he kept me informed. my air conditioner. Tray provided excellent service — he demonstrated concern and he kept me informed. More

Service Department cannot be trusted Took our vehicle in for a 'clunk' sound coming from the right REAR. Despite our vehicle clearly still under warranty, they wanted to do a very expensi Took our vehicle in for a 'clunk' sound coming from the right REAR. Despite our vehicle clearly still under warranty, they wanted to do a very expensive repair to the FRONT suspension which included an alignment. Upon receiving the 'status report' phone call I asked many questions receiving answers which made little sense, being strongly defended as that's what the mechanic found when it was on the rack. I declined the repair, getting a second opinion from an independent shop who confirmed that was not the issue. They could not pin point the repair, stating I needed to return to the dealer and have them correctly identify the issue, getting it repaired UNDER WARRANTY. Returned to Greg May Honda wanting to know why their 'recommended' repair was not covered by the warranty. After receiving a BS explanation, where assumptions were flowing to justify their incorrect assessment, was eventually assisted by Service Manager Trent Fedro. He was very friendly & helpful, to include going on a test drive verifying the clunk sound. Bottom line, a correct repair was completed under warranty . . . but it should NOT have required so much work on my part after receiving a very obvious incorrect diagnosis! More

Excellent quality service given in a professional manner Excellent quality service given in a professional and timely manner. The service was done in an expert manner with friendliness and care. I would high Excellent quality service given in a professional and timely manner. The service was done in an expert manner with friendliness and care. I would highly recommend their service department. More