Greg May Honda - Service Center

Trent, the Service Manager, at Greg May Honda was excellent for us during this visit. Our older Honda Accord needed a part that was very expensive to purchase new from Honda. Trent was able to locat excellent for us during this visit. Our older Honda Accord needed a part that was very expensive to purchase new from Honda. Trent was able to locate us a substitute part (like kind & quality) that was far less expensive but still an original Honda part. I greatly appreciated his diligence in looking out for our maintenance cost during this visit. More

Tires I had a nail in my tire that couldn’t be repaired. Thankfully I had a protection plan on my tires & the guys took care of me right away. They had a ti I had a nail in my tire that couldn’t be repaired. Thankfully I had a protection plan on my tires & the guys took care of me right away. They had a tire in stock & were able to put the new tire on & send me on my way quickly. More

Quality Staff Staff at Greg May Honda always friendly and helpful with anything I may need with my car. They always find ways to help me save. Staff at Greg May Honda always friendly and helpful with anything I may need with my car. They always find ways to help me save. More

Needs improvement I recently bought the 2018 Honda in November. If dealership had done certified inspection, why was it not noticed that safety belt did not work in bac I recently bought the 2018 Honda in November. If dealership had done certified inspection, why was it not noticed that safety belt did not work in back passenger seat. You were quick to help resolve. However, your system had old contact info from years ago so it took me calling back after a few weeks to get problem serviced. Afterwards I had erroneous charges on my account that was only resolved with putting owner refuses recommended service in order to not be charged. So account reflects inaccurate info. My tags that were suppose to be in 2 weeks, I never got a call about. A month later I called to check on them and was dismissively told “Oh yeah, you can come in a get them or we can mail them to you”. No follow up from dealership after purchase other than a survey by email. I will say that the quality of service has went down since my last purchase from this dealership. I got a lot better service and follow up from the Chevrolet dealership of my last vehicle. I’m disappointed. More

Great service for widows I have had wonderful experiences with Greg May Honda Service. When I needed to purchase a new vehicle, I wouldn't go anywhere else to purchase due to I have had wonderful experiences with Greg May Honda Service. When I needed to purchase a new vehicle, I wouldn't go anywhere else to purchase due to the great service experiences over the last 13 years. Only one time did I have an issue. I went to service manager with my paperwork and he took care of it immediate. It was a dishonest employee who lost his job shortly thereafter. He tried to charge me for the same mileage maintenance 2 times. I like having all my service appts. in their computer. They always seem to look out for my best interest. I know so little about automotive things, that trust is very important to me. More

Superb service! Diagnosis made at 4pm for timing belt and spark plugs on my 2012 Odyssey. But I needed the car for a 7am airport run. Two master techs working upper Diagnosis made at 4pm for timing belt and spark plugs on my 2012 Odyssey. But I needed the car for a 7am airport run. Two master techs working upper and lower issues had it all completed by 6pm. Very grateful for the extra effort! More

warranty work Had back windshield wiper not working and took in and had it repaired. Got it back when expected and work was complete. service dept. did a good job Had back windshield wiper not working and took in and had it repaired. Got it back when expected and work was complete. service dept. did a good job. More

Oil change and needed rear windshield wiper fixed. Oil change and tire rotation done. Have to reschedule wiper work. I hope it is warranty work. Have it rescheduled for Monday at 8:00am. Oil change and tire rotation done. Have to reschedule wiper work. I hope it is warranty work. Have it rescheduled for Monday at 8:00am. More

Foil replacement Our experience was handled professionally and well done. The part order was completed within a day and installed the next day. We were very impresse Our experience was handled professionally and well done. The part order was completed within a day and installed the next day. We were very impressed. More

Oil change The work performed on my car is completed in a timely manner. Waiting room is comfortable. Employees are friendly. Usually can get an appointment wh The work performed on my car is completed in a timely manner. Waiting room is comfortable. Employees are friendly. Usually can get an appointment when it is convenient for me. More