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Greg May Honda - Service Center

Waco, TX

4.5
1,697 Reviews

1,697 Reviews of Greg May Honda - Service Center

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May 31, 2019

Service is always good ! However I was a bit surprised to find that my $30.00 oil change is now $50.00. Dealers website was not updated to match actual price. More

by ETCH0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Greg May Honda responded

Thank you for the review, and we appreciate your business! It sounds like there may have been a mistake made on our part and your service ticket was written as being a synthetic oil change, when if fact it should have been a conventional oil change. It's perfectly fine that synthetic oil was put in your vehicle, and will not effect anything mechanical. We will clarify that our price is appropriately reflected on our website, and if you will give me, Kyle Binner, a call at 254-420-4740, I will have them put a $20 service credit on your account for your next service visit.

May 31, 2019

Quick and efficient! Very friendly staff, no more than hour wait and they were very attentive! They notified me of upcoming services I need to be aware of and I am very gr More

by EM2D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Greg May Honda responded

All of us here at Greg May Honda truly appreciate your business, and thank your for the stellar review!

May 31, 2019

Fast & Professional Service Brought my daughter's car in for an oil service and tire rotation. Making an appointment was easy and the service was handled very professionally and More

by WILLIAMSTAHL01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019 -

Greg May Honda responded

Thanks for the review William! We are glad to hear you had a great experience here at Greg May Honda, and we appreciate your business!

May 31, 2019

Not done correctly I bought a brand new car being told the scratch would be fixed and it was only touched up! Even after us telling them it was a deep scratch and could More

by DOROTHY.CLARK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure who touched up my car
May 30, 2019

Unwelcoming. There was a distinct atmosphere of "you're not good enough to be here" from the staff. This is the second time I've brought my Odyssey to the Greg May More

by WHARTONET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know their names.
May 24, 2019

Amazing customer service Overall great customer service and attention. let me be specific. Allan was a marvelous help throughout the whole process. I had just went for an oil More

by AMACIASG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Hale
May 24, 2019

fairly fast service, nice people This is a good dealership, with fast service, comparatively speaking. The service advisors are very nice and helpful. All in all I am very happy wi More

by POLLYDITTO73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
young lady service advisor
May 24, 2019

In the past has been great but now don't know what happened I brought my car in for service on05-23-19 because my brake light, VSA light and ABS lights are coming on and I dropped my car off at 8am and my car w More

by VICKIJOHNSON36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Travis Cherry and Tracy Douglas and Charles Daniels (old salesmen)
May 22, 2019

Got it done well and fast I had a very difficult problem with my air conditioning. They figured it out and at a minimal cost. I also had trouble with my steering and they also More

by ron_beal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2019 -

Greg May Honda responded

Thanks for the review Ron! We're glad to hear we were able to get all of your concerns addressed quickly and affordably. Thanks for you business, and we hope your vehicle gives you a nice air conditioned, tight steering, quite ride with the new tires, for many years to come.

May 19, 2019

Quick and helpful! I am away from home and had car trouble. I called and the reception desk told me I could drop it off before closing and they would diagnose the issue More

by GNDWEAVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not known
May 22, 2019 -

Greg May Honda responded

GNDWeaver, thank you for the review! As unfortunate as mechanical breakdowns are, we're glad to hear we were able to get you all taken care of and back on the road, in a reasonable amount of time. Thank you for your business!