1,888 Reviews of Greg May Honda - Service Center
Recall Greg May's service team performed an airbag recall on my Civic. The process was easy and the work was completed on schedule and without issue. Greg May's service team performed an airbag recall on my Civic. The process was easy and the work was completed on schedule and without issue. More
My Honda This is the first time ever my Honda Odyssey has broken down. As far as i am concerned Honda makes the best mini van on the road. Greg May service dep This is the first time ever my Honda Odyssey has broken down. As far as i am concerned Honda makes the best mini van on the road. Greg May service department has always been there for me when I need service. Great People. I recommend the service department for all your service on Hondas. More
Bad service Called and talked to a girl in maintenance, told her I have a 2017 Honda that will not start, instead of telling me to call Honda roadside assistance Called and talked to a girl in maintenance, told her I have a 2017 Honda that will not start, instead of telling me to call Honda roadside assistance she told me to call a. Wrecker service to have my car towed to the dealership. She said I would be responsible for the towing charge, finally she told me to call Honda roadside assistance. Would of been nice for her to mention that in the first place. When my car was picked up, I called Greg May Honda to let them know my car was being towed to their dealership the girl told me I had to come in and sign some paper for them to work on my car, I asked why since it was under warranty and she again said unless I came in they would not look at my car. I drove over to the dealership and a man names Allan in customer service helped me, telling me that they already had my car in the shop diagnosed as a bad battery, I told him one of the customer service girls said I had to come in and sign some paperwork before they would look at it, he shook his head and said no, and Apologized. Waste of my time going over there, not very professional, both girls in customer service heard our conversation, but neither apologized. More
Recall + The service is always great. I have to drive from Killeen but I wouldn’t go anywhere else. I appreciate you. Thank you all for your time. 😊 The service is always great. I have to drive from Killeen but I wouldn’t go anywhere else. I appreciate you. Thank you all for your time. 😊 More
AC cooling efficiency issue Service manager, Allan, as always handled my issue very professionally as he always does when I bring my Accord in for scheduled and unscheduled servi Service manager, Allan, as always handled my issue very professionally as he always does when I bring my Accord in for scheduled and unscheduled service. I am always satisfied with service and the price! My Accord is a 2010, and I am always telling people about the excellent service I receive from Greg May Honda! Stuart Madsen More
Wait was long I’m supposed to be a four star client. So far I’m not seeing the advantage for the added expense. This is the first place I’ve purchased a car fro I’m supposed to be a four star client. So far I’m not seeing the advantage for the added expense. This is the first place I’ve purchased a car from where my car wasn’t vacuumed and washed with service. I’m not sure I’ll buy another as the cost of the vehicle was non negotiable and that was a first for me. Over all I’m finding this dealer as a no frills expand quite expensive. I will say the majority of the staff to be friendly. More
Second chance So happy to give this service department a second chance Oil change, filters check and inspection done for a reasonable amount We will come back So happy to give this service department a second chance Oil change, filters check and inspection done for a reasonable amount We will come back More
Very good Came in Monday to get my tire on the driver side put on my warranty for my tires. And talked to Dalton about my air in my car. Came in Monday to get my tire on the driver side put on my warranty for my tires. And talked to Dalton about my air in my car. More
Positive Easy to schedule routine appointments. I’ve had positive experience every time with the customer service here. Went for some service and they couldn’t Easy to schedule routine appointments. I’ve had positive experience every time with the customer service here. Went for some service and they couldn’t solve it then but replacement was ordered for me and covered under warranty. Thanks!! More
Oil & Transmission Fluid Change Everyone was friendly, courteous and fast. The service guy said it would take 2 hrs and I didn't have to wait any longer than that. Everyone was friendly, courteous and fast. The service guy said it would take 2 hrs and I didn't have to wait any longer than that. More