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Greg May Honda - Service Center

Waco, TX

4.6
1,890 Reviews

1,890 Reviews of Greg May Honda - Service Center

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July 25, 2023

It was awesome my truck is doing good thank you I be letting y’all work on my truck More

by stoley3853
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

SO CONVENIENT TO BE ABLE TO DROP MY VEHICLE OFF ON A SATURDAY FOR SERVICE. EVERYONE WAS SO NICE AND KNOWLEDGABLE More

by trentfedrogmh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank May
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Rosati
July 22, 2023

Very satisfied with the service I received. Friendly folks and appreciated the popcorn while I waited. More

by terithrash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Came in for an alignment and two front tires. The rears had already been done previously. I asked about dropping off our Pilot in the afternoon before the day of my appointment. I was offered the More

by MKNIEHAUS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2023

Our lifetime warranty we bought with them, they don’t have any records. We are very concerned and frustrated. More

by evelji
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Binner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Fedro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bass
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank May
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Bracken
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Rosati
Jul 18, 2023 -

Greg May Honda responded

We're sorry to hear about your experience and hopefully we will be able to clarify. Greg May Honda has been in business since 1995 and at no time have we ever offered a lifetime warranty. It's possible that you were scammed by a third party company who contacted you by mail or phone and misrepresented themselves as being associated with Greg May Honda, or American Honda Motor Company. We keep both digital and paper records of all of our extended service agreements so they can be referred to when needed, but at no time have offered a lifetime warranty.

Jul 18, 2023 -

evelji responded

I purchased extended warranty at the dealership and write a check to them.

Jul 19, 2023 -

Greg May Honda responded

As stated, Greg May Honda has never offered a "lifetime" warranty, and on August 15, 2013, you purchased a 6 year or 100,000 mile warranty. Due to time your warranty expired on August 15, 2019. Your warranty was located in our archives, where they are stored once they have expired.

July 17, 2023

Service was done on the and very little wait. Very satisfied. Will continue using them for maintenance. More

by c_campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

their service was great and on time loved it, they seat how othe were going to do,and did it all.. More

by mikregard48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

We always receive honest, prompt, and courteous service. Thank you!! Also, I left my phone sitting on your cashier's countertop - and it was returned safely back to me!! That was such a relief. More

by JHARPER11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

My issue was not resolved on the first trip and I had the impression that the service department did not take my explanation of the issue seriously. Upon the second trip, my issue was resolved and Christina More

by 198421589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

Everyone was very polite. All went great! Always a pleasure to come into Greg May Honda. More

by 81huggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Bracken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Hogan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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