Greg May Honda - Service Center

I'd never brought my vehicle to a dealer before because I was thinking it was a rip off, but I received a safety recall from Honda this week and so I came in to Greg May Honda of Waco and was happily suprise was thinking it was a rip off, but I received a safety recall from Honda this week and so I came in to Greg May Honda of Waco and was happily suprised. I was welcomed immediately by Christina Rosati in the service department who was a tremendous help with explaining what all needed to be done, and was provided a shuttle home for me while work began. Initially Honda notified me of only one recall issue, the passenger airbag,but Christina took the time to look it up and found a second recall issue with the srs, which I really appreciated. My accord was ready the next morning before 10 and again the shuttle came to my door to bring me back. I've got to say that I was wrong in my thinking about dealerships and looking at their rates for service I see that the rates are comparable with other places, so realizing no one knows your car, or can get the needed parts for it like the dealer does, I will now be bringing my car to Greg May from now on, (especially after having had some nightmare experiences with others CLAIMING to know what they were doing at my expense!!) I definitely recommend Greg May if you're anywhere around the waco area. 💯👌 More

very prompt and courteous service with a quick turnaround time exceeded my expectations like always time exceeded my expectations like always More

I have nothing but praise for this service department. They are knowledgeble and keep the customer well informed at all times. Thank you so very much. They are knowledgeble and keep the customer well informed at all times. Thank you so very much. More

This dealership team is one of the best I have ever encountered in all of my years Trent and Christina always take care of my needs in service. Quality personnel is hard to find now. I hope the dealers encountered in all of my years Trent and Christina always take care of my needs in service. Quality personnel is hard to find now. I hope the dealership will do whatever it takes to keep good people because it is so great to go in to a business and know you will be treated friendly; fairly; and promptly with quality service . More

David was very helpful and explained all aspects of service for my 2022 Honda Accord Hybrid! Definitely trusting all my service needs to them! service for my 2022 Honda Accord Hybrid! Definitely trusting all my service needs to them! More

My car was serviced on time, and was done very well. I have used this dealer for service since I purchased the car from them, and they continually do a good job. I have used this dealer for service since I purchased the car from them, and they continually do a good job. More

great experience Allan is very professional and get my car done on time. will recommend car done on time. will recommend More

Service advisors were attentive to my concerns. Friendly stall. Dealership has nice clean waiting room Friendly stall. Dealership has nice clean waiting room More

I took my car for service and again impressed with the care and service given. Christina Rosati explained what the next service would be like and how to prepare. care and service given. Christina Rosati explained what the next service would be like and how to prepare. More

I took my car for service and again impressed with the care and service given. Christina Rosati explained what the next service would be like and how to prepare. care and service given. Christina Rosati explained what the next service would be like and how to prepare. More