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Greg May Honda - Service Center

Waco, TX

4.6
1,930 Reviews

1,930 Reviews of Greg May Honda - Service Center

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April 11, 2022

Excellent service. They listened, and worked with us to provide all the services we needed. More

by terkarow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Hale
April 10, 2022

This is my wife and I first of two vehicles we bought from Greg May Honda in two months. We have bought probably 11 or 12 vehicles from them in the past. Great place to buy a vehicle. More

by EJOHNNYR21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2022

cooperative in the service department . management is also very understanding I am sure I will be satisfied of any needs in the future More

by dennislnorton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2022

Refused to repair a part that broke on the suspension that should never break much less after only 38,000 miles. Would not recommend this dealership to anyone. Will never buy a Honda again. More

by JDFOX74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trent Fedro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Hale
April 07, 2022

Went in for a oil change got down the road and my engine blew out More

by MEMAJEAN2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allan Hale
Apr 07, 2022 -

Greg May Honda responded

YOUR ENGINE FAILURE IS NOT A RESULT OF SERVICES RENDERED. WE DO NOT APPRECIATE THE NEGATIVE SLANDER IN THIS MANNER. THERE WERE RECOMMENDATIONS THAT WERE DECLINED FOR IDLE DIAGNOSTIC WHEN THE OIL CHANGE WAS COMPLETED. WE WERE THEN ACCUSED OF NOT ADDING OIL TO YOUR CAR. HOWEVER IT WAS SHOWN TO YOU IN PERSON THAT THE VEHICLE HAD THE APPROPRIATE AMOUNT OF OIL . YOUR APPROVAL FOR DIAGNOSTIC REVEALED A FAILURE IN THE CYLINDER HEAD THAT HAD STARTED TO DAMAGE THE ENGINE BEYOND REPAIR. WE ARE UNCERTAIN OF ANY REASON TO HAVE RECIEVED SUCH A SURVEY.

April 01, 2022

great and friendly service! easy drop off and pick up, would come back and use their services More

by smedina004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Hale
April 01, 2022

My SUV was serviced promptly while I waited. It was convenient and took less than 45 minutes. More

by aclacy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2022

Thank you Christina you always come thru! You and your device Dept . I ask my car get through quickly because we had to take Our granddaughter to Houston to see a Doctor for her cancer and yo More

by jstrickland1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2022

We took in our Honda Pilot for both a hood latch recall and maintenance. The service manager thoroughly explained immediate needed maintenance as well as future maintenance before any work was approved an More

by GRANNYK0829
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Hale
March 31, 2022

Customer service was great as always. I waited in the waiting area and enjoyed coffee and popcorn. It took less than one hour for the vehicle to be done. Christina was awesome as usual. More

by GSBCHEF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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