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Greg May Honda - Service Center

Waco, TX

4.6
1,900 Reviews

1,900 Reviews of Greg May Honda - Service Center

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March 06, 2022

This dealership is very kind and helpful when it comes to taking care of our needs. More

by CJB2942
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

Quick and easy on the customer, I stopped in needing a inspection because of my failure to plan ahead.. the service team at Greg may were exceptional in getting me in and taken care of despite their busy More

by Jsherwood89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Binner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Chappel, Allan Hale
March 04, 2022

Christine and Alan are awesome! They were able to get me in and schedule an out very quickly! More

by ahardin871
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan Hale
March 04, 2022

Getting the oil changed and tires rotated on my CR-V was basically seamless. I made an appointment online, dropped my car off, and their shuttle gave me a ride home. The shuttle also picked me up within 20 More

by william.opie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2022

Very thorough, clean dealership and friendly employees. . parts and service went above and beyond. Very knowledgeable, respectful, and punctual. Will return for all my automotive needs. More

by Jsherwood89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Fedro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan was in charge of my vehicle in the shop and took care of everything asked of him! Great place to take your vehicle for any needs., Allan Hale
March 02, 2022

We appreciate the great communication we always have with the staff at Greg May. We trust their recommendations! More

by JESS_SHEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2022

Service good. Completed in time expected. staff knowledgeable and caring. Check out was quick and courteous. More

by glenda
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2022

Appreciate the online service scheduling. Just drop off the vehicle at the appointed time and they will provide a courtesy ride. The service department is prompt in contacting clients if the More

by Alex Sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Rosati
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2022

Recall work was fine. Later, the same day, Transmission Trouble alert came in, and I drove back to dealership, as previously advised by them following transmission service More

by MOOCHER07
Customer Service
Recommend Dealer
No
Employees Worked With
I failed to ask the man who answered the phone in the service department for his name.
Feb 25, 2022 -

Greg May Honda responded

There was never any refusal to look into the vehicle for diagnostic. At that point in time our service bays were full. We were more than willing to accommodate diagnostics when the next available service slot was open. You asked to step away to make a phone call and never returned. We value all of our customers and work diligently to keep our promise times for appointments. With that being said we do our best to work in unscheduled repair/diagnostic within our means. Please let us know if you would like to schedule an appiintment for us to properly review your vehicles needs.

February 25, 2022

Dropped my car off at 10:50a for a 11a oil change and tire rotation. At 4:30p I attempted to call for an ETA, no answer and received a option to text, so I did and still no response. I showed up at 5:00p More

by jninem.1998
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Allan Hale
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