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Gregg Young Chevrolet of Norwalk

Norwalk, IA

Overview
Reviews
4.4
236 Reviews
Call Dealership (515) 256-4010

2501 Sunset Drive

Norwalk, IA

50211

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Showing 236 reviews

April 17, 2024

Great sales and excellent service department have purchased 3 autos from this dealer and have great trust in them More

by Lolad2307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
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Helpful
April 11, 2024

Service department was quick and efficient and kept me informed along the way. The price quote was consistent as well. More

by tblock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Apr 12, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to me if you have any questions for our staff. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

Helpful
March 26, 2024

Thank you Natalie and Jenny for your help with everything. I look forward to picking it up next week. More

by scottvolz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Mar 28, 2024 -

Gregg Young Chevrolet of Norwalk responded

Scott, I appreciate your review and I am glad to hear that you had a great experience with our team. I look forward to working with you again soon! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

Helpful
March 12, 2024

Gary Burton and his team always do the best job. In and out, keep me informed, 100%! More

by Bighorn 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Mar 14, 2024 -

Gregg Young Chevrolet of Norwalk responded

It’s great to know that Gary provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

Helpful
March 11, 2024

Jenny and Blake were great to work with. They got me a fast appraisal on my trade and a fast approval on the new truck. Thanks! More

by sargentj68
Recommend Dealer
Yes
Employees Worked With
Jenny, Blake
Report | Print
Mar 14, 2024 -

Gregg Young Chevrolet of Norwalk responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jenny and Blake was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

Helpful
February 23, 2024

Had a great experience throughout the whole process! Blake was knowledgeable and helpful, would recommend if you are shopping for your next vehicle. More

by TimothyAJ1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Feb 26, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Gregg Young Chevrolet Norwalk! If there is anything else I can do for you, please feel free to give me a call. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

Helpful
February 21, 2024

Took my car in the day before the service. Got me confused with another customer and was rude. Day of appointment no call from the dealership. Tried calling the service department and was hung More

by Keegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Report | Print
Feb 23, 2024 -

Gregg Young Chevrolet of Norwalk responded

Thank you for providing us with your feedback, Keegan. However, I cannot locate your records or information in our system to reach out. Please contact me at your earliest convenience so that we can discuss your experience in more detail and get the necessary details so we can look into this matter. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

Helpful
February 17, 2024

Car was done timely and with care. Personnel was very pleasant! Greeted when I pulled in person was very pleasant! More

by Marilyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Feb 20, 2024 -

Gregg Young Chevrolet of Norwalk responded

Marilyn, thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

Helpful
February 07, 2024

Jenny and crew have been fabulously helpful in making a big vehicle purchase. This is our second go round and are delighted. Jenny is 10/10 :) More

by brandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny and Max
Report | Print
Feb 08, 2024 -

Gregg Young Chevrolet of Norwalk responded

Brandy, I appreciate your review and I am glad to hear that you had such a wonderful experience with us. I look forward to working with you again! Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

Helpful
February 03, 2024

I had a great experience, Blake was very accommodating! He even brought the vehicle to my house, would recommend! More

by Jensendebra925
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Report | Print
Feb 06, 2024 -

Gregg Young Chevrolet of Norwalk responded

Your fantastic review was awesome to read! Congratulations on your new vehicle. I am happy Blake provided you with pressure-free, efficient, and well-informed customer service. Please let me know if there is anything else that I can assist you with. Sincerely, Morgan Steenhoek Guest Experience Manager 641-787-7152 morgan.steenhoek@gyautogroup.com

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