Back

Gregg Young Chevrolet of Norwalk

Norwalk, IA

4.6
274 Reviews

2501 Sunset Drive

Norwalk, IA

50211

Directions

By Type

Showing 274 reviews

November 12, 2022

Gregg Young keeps u informed & gets ur service work done when promised. Very happy with all aspects of our experience with the dealership More

by Rick E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Nov 14, 2022 -

Gregg Young Chevrolet of Norwalk responded

Rick, I appreciate your kind words about our service team. Thank you for choosing Gregg Young Chevrolet Norwalk for your vehicle needs. Best, Gary Burton – Managing Partner

November 11, 2022

Oil change scheduled for 10am; ended up taking over 4 hours....at 3 hrs and 15 minutes, our Traverse had been overlooked, and wasnt even on the rack yet. Service department is very poorly managed. Did n More

by Hasenfefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Nov 15, 2022 -

Gregg Young Chevrolet of Norwalk responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Best, Gary Burton – Managing Partner

November 10, 2022

Great service every time I come in! Staff is super friendly, and very efficient. I will keep coming back! More

by Gary B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Chiri, Digital Air Strike
Nov 11, 2022 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for your feedback, Gary. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. Best, Gary Burton – Managing Partner

October 27, 2022

Gregg Young Norwalk appreciates my business for purchasing cars and service. They are priced right and provide coupons and deals for being a valued customer. More

by Michele.kofoed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle driver, Digital Air Strike
Oct 28, 2022 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Gary Burton – Managing Partner

October 18, 2022

We drove from California to Iowa. On a Saturday we realized we had a zero % oil life and fuel filter needed changed. Tyler got us in immediately ( we were staying in Indianola but the More

by K Monroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Oct 20, 2022 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Gary Burton – Managing Partner

October 16, 2022

I was given an inaccurate price quote. And then I was informed that the wiring harness was hardwired when the connectors were available in the first place. Lastly, there were wiring connec More

by John Trujillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Oct 19, 2022 -

Gregg Young Chevrolet of Norwalk responded

Thank you for taking the time to share your recent experience at Gregg Young Chevrolet Norwalk. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Best, Gary Burton – Managing Partner

October 04, 2022

I felt like the person I had talked to was not respectful at all, I had waited to pull up to be serviced and no one came out so I pulled in to the open garage door and the gentlemen who worked on my vehicle More

by monicaolivares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Oct 05, 2022 -

Gregg Young Chevrolet of Norwalk responded

We acknowledge your review and are currently looking into the events you’ve detailed.

October 01, 2022

Jenni was excellent to work with in the sales department. This is the second vehicle I have bought from her. More

by Markwtimke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Oct 04, 2022 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Best, Gary Burton – Managing Partner

September 22, 2022

Dropped my vehicle off on Sunday 9-11-2022 to have a tire leak fixed. I received a call the next morning telling me they could not fix it and needed to order a new one. After hearing the price I originally s More

by bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Sep 28, 2022 -

Gregg Young Chevrolet of Norwalk responded

Our team has acknowledged this review.

September 08, 2022

Had a oil change,got in ,got done and got out in less than an hour,staff pleasant,efficient!No complaints,even had hot beverage Coffee,hot chocolate,water while I waited. More

by Jorjapch2425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know name
Sep 10, 2022 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Gary Burton – Managing Partner

...
11
...