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Gregg Young Chevrolet of Norwalk

Norwalk, IA

4.6
274 Reviews

2501 Sunset Drive

Norwalk, IA

50211

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Showing 274 reviews

August 16, 2021

We just happened to be in the area to visit family and I went there and was greeted at the door and looked at the inventory and was lead in a direction of the perfect vehicle. Thanks to the salesman Mark an More

by geraldchenning69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales: Mark. Loan officer: Lane, Digital Air Strike
Aug 19, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Gary Burton – Managing Partner

August 09, 2021

Brian was great to work with. I hope to use him again in the future. More

by scott_downs04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Aug 12, 2021 -

Gregg Young Chevrolet of Norwalk responded

We appreciate the kind words, Scott. We look forward to seeing you again in the future! Best, Gary Burton – Managing Partner

July 27, 2021

The dealership I do recommend but I do NOT recommend the service department. The service department is so slow and always takes a lot longer than what I’m told. I go there to get my oil changes due to the f More

by Travis
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Jul 30, 2021 -

Gregg Young Chevrolet of Norwalk responded

Travis, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Gary Burton – Managing Partner

July 21, 2021

Usually very prompt with service request. Need better service check in. Asked not rotate my tires since the back tires were new. They rotated the tires, anyway. The vehicle had been at the dealership for More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Jul 27, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you for sharing your experience with us, Dan. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Best, Gary Burton – Managing Partner

July 19, 2021

Never going back. LIED that they rotated tires. Used standard tire pressure, not what was in tire. Not sure if oil changed. Filter was. Who knows if other inspections done. Telling friends and family to More

by xxxxx
Recommend Dealer
No
Employees Worked With
Troy Sanders, Christian Husted
Jul 23, 2021 -

Gregg Young Chevrolet of Norwalk responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Gary Burton – Managing Partner

July 10, 2021

I brought my tire in because it wasn’t holding air. Figured nail. They couldn’t find any puncture so they resealed the tire and balanced it. NO CHARGE. Thank you. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole , Digital Air Strike
Jul 14, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Gary Burton – Managing Partner

June 29, 2021

Very friendly staff. The salesman Mark Adams was very courteous as well as Troy in the service department.. I would recommend Gregg Young Chevrolet Norwalk to anyone.. More

by chriscurtis68
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Jul 02, 2021 -

Gregg Young Chevrolet of Norwalk responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, Gary Burton – Managing Partner

June 24, 2021

Usually great service. Disappointed Monday. They forgot I was waiting for oil change More

by Lisac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 30, 2021 -

Gregg Young Chevrolet of Norwalk responded

Lisac, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Best, Gary Burton – Managing Partner

June 05, 2021

Had my truck in the shop and oil changed tires rotated in an hour great job Gregg young Chevrolet Norwalk service department thank so much🤙🏼🤙🏼🤙🏼 More

by Iowacheesehead50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Jun 09, 2021 -

Gregg Young Chevrolet of Norwalk responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Gary Burton – Managing Partner

May 08, 2021

They kept in constant communication every step of the way, provided excellent service and answered all my questions plus doing a great job on my vehicle and I was provided with a great loaner vehicle More

by Kathygass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg the body shop manager , Digital Air Strike
May 12, 2021 -

Gregg Young Chevrolet of Norwalk responded

Kathy, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Gary Burton – Managing Partner

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