
Gregg Young Chevrolet of Norwalk
Norwalk, IA
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Car repair The repair on my SUV resolved the noise I was hearing and was done in one day. Jon was helpful and easy to work with. The repair on my SUV resolved the noise I was hearing and was done in one day. Jon was helpful and easy to work with. More
Auto body Collision department Top notch customer service for handling me and dealing with my insurance company. Also repairs made to my car were done in a very professional manner. Top notch customer service for handling me and dealing with my insurance company. Also repairs made to my car were done in a very professional manner. I will recommend them to anyone. Thanks to Bryan and Larry for all the help. More
Service Department is awesome I've taken my vehicle to two other shops in the DSM area before choosing this one and neither were as efficient and friendly as Gregg Young Chevy in N I've taken my vehicle to two other shops in the DSM area before choosing this one and neither were as efficient and friendly as Gregg Young Chevy in Norwalk. I have used their shop many times for everything from body work, to oil changes to most recently a tire replacement. Yesterday my wife was driving me to work and we got a flat tire within minutes of being on the road. Without a spare, and having three other balding tires we drove in to the service shop as they were opening. Cory saw the urgent situation as my wife and I carrying two young children were in need of assistance. I told him that I needed four new tires and I really needed them today. He took care of us and assured my wife and children that he would have the car in great shape in a matter of hours. He even offered my wife a loaner vehicle and when one was not available offered to shuttle my family home. We got our car back later that afternoon and we can't say enough about how well the department has taken care of us, not only this time but everytime. Thanks for the awesome service! More
Worst experience I will never go back here, as well as my family who were contemplating buying their cars here. The FNI Cody wrote up the contract incorrectly so when I will never go back here, as well as my family who were contemplating buying their cars here. The FNI Cody wrote up the contract incorrectly so when my car was totaled by the flood my GAP ins. didnt cover 1600 of the loan. Due to an ERROR on their end with the contract they filed. Johnny and their team are losing multiple customers due to their incompetence and lack of CS. I've bought 2 cars at this location and will never return again. More
One of the best experience i have had when buying a vehicle The sales rep (Sean Vick) goes above and beyond to help you out. I can say I've never had an experience with a dealership like this one. They take th The sales rep (Sean Vick) goes above and beyond to help you out. I can say I've never had an experience with a dealership like this one. They take the time for you and the staff is excellent. I would definitely recommend this dealership to everyone. More
Excellent Delivery to home. Friendly phone calls all Business. Car was as reguested. Various options were fully explained and demonstrated fully. Would rec Delivery to home. Friendly phone calls all Business. Car was as reguested. Various options were fully explained and demonstrated fully. Would recommend Brian Magee to anyone wants excellent service. More
Amazing experience Jenny Duncan and Jonathan Gundersen were amazing to work with! Got my husband and I in TWO brand new vehicles that we love. I would definitely recomme Jenny Duncan and Jonathan Gundersen were amazing to work with! Got my husband and I in TWO brand new vehicles that we love. I would definitely recommend them to everyone I know! More
Great Experience x2 My wife and I both purchased cars from this dealership this past month and couldn’t be happier! Great help and friendly service! We got the vehicles w My wife and I both purchased cars from this dealership this past month and couldn’t be happier! Great help and friendly service! We got the vehicles we preferred and a price we could afford! Thanks again Greg Young of Norwalk! More
liars Terrible go somewhere else. didn't tell the truth when it came to cost. lied about many things. not worth your time. Go somewhere else. Terrible go somewhere else. didn't tell the truth when it came to cost. lied about many things. not worth your time. Go somewhere else. More
Lie to get business and Pushy/Arrogant When ever you purchase a vehicle you need to shop around. This dealership will make rude comments and lie to you to get business. Salesman Jonathon Gu When ever you purchase a vehicle you need to shop around. This dealership will make rude comments and lie to you to get business. Salesman Jonathon Gunderson lied about payoff for my vehicle and lied about getting a 3 percent better interest rate, to which my girlfriend asked him what it's was now and he stumbled and said "oh I don't have the exact number but it's going to be like 3 percent better". She responded by saying she appreciated that..the interest rate never changed. The Jonathon used tactics to try and keep you from shopping around with other dealerships. He talked about charging us for getting a vehicle in the color she wanted to their dealership..to which I stated we would just go to that dealership..but low and behold they had her car color there on the lot. Then he wanted to charge for switching tires over to her new car. When we needed the VIN # for insurance we could not get a return call, and they stated they will take care of it. For a whole day no one called back with the VIN #..and lastly Jonathon Gunderson got rude when we didn't come in on the day they wanted to sign paperwork..had I been on that call and heard what was said to my girlfriend on that call personally I would of stormed down there and made a scene! Straight up rude salesmen and lies along with pushyness..funny how Jonathon Gunserson after being rude and lied didn't come back out of his office the day we picked up the car..he stayed away for a reason More