Gregg Young Chevrolet of Norwalk

Lie to get business and Pushy/Arrogant When ever you purchase a vehicle you need to shop around. This dealership will make rude comments and lie to you to get business. Salesman Jonathon Gu When ever you purchase a vehicle you need to shop around. This dealership will make rude comments and lie to you to get business. Salesman Jonathon Gunderson lied about payoff for my vehicle and lied about getting a 3 percent better interest rate, to which my girlfriend asked him what it's was now and he stumbled and said "oh I don't have the exact number but it's going to be like 3 percent better". She responded by saying she appreciated that..the interest rate never changed. The Jonathon used tactics to try and keep you from shopping around with other dealerships. He talked about charging us for getting a vehicle in the color she wanted to their dealership..to which I stated we would just go to that dealership..but low and behold they had her car color there on the lot. Then he wanted to charge for switching tires over to her new car. When we needed the VIN # for insurance we could not get a return call, and they stated they will take care of it. For a whole day no one called back with the VIN #..and lastly Jonathon Gunderson got rude when we didn't come in on the day they wanted to sign paperwork..had I been on that call and heard what was said to my girlfriend on that call personally I would of stormed down there and made a scene! Straight up rude salesmen and lies along with pushyness..funny how Jonathon Gunserson after being rude and lied didn't come back out of his office the day we picked up the car..he stayed away for a reason More

New Car experience Jared was great to work with. Very personable. If he didn’t know the answer, he didn’t make something up, he found the answer. Highly recommend asking Jared was great to work with. Very personable. If he didn’t know the answer, he didn’t make something up, he found the answer. Highly recommend asking for Jared More

Service expierience Service person (Brian) very helpful in determination of service task priority and recommendations of tasks to perform. After initial service tech insp Service person (Brian) very helpful in determination of service task priority and recommendations of tasks to perform. After initial service tech inspection called me back with recommendations and pricing. More

Excited to get this Vehicle! I like the way I was served, I was so excited to get this vehicle. I am appreciating for good job you did. I would recommend my friend to come buy car I like the way I was served, I was so excited to get this vehicle. I am appreciating for good job you did. I would recommend my friend to come buy cars to you guys! Thanks! More

Traverse purchase I cannot leave a positive review of this dealership based on my recent purchase. Dealership was misleading and employees contradicted many statements I cannot leave a positive review of this dealership based on my recent purchase. Dealership was misleading and employees contradicted many statements made by the employees of this deal ship. Certain employees were unprofessional when we refused to do as he advised and was very pushy. We were forced to sign an agreement of purchase before knowing the full out the door price. We were forced to purchase a service program we had no interest in. Don’t interpret their friendliness as something good. It’s their way of trying to make you feel they are giving you the deal of a lifetime and cheating you all they can I do not recommmend purchasing from this deal shop. More

Excellent customer service I recently bought a used car as “as is”. However, I soon discovered that one of the automatic windows was not working. The sale staffs told me to brin I recently bought a used car as “as is”. However, I soon discovered that one of the automatic windows was not working. The sale staffs told me to bring it back to the shop to get it fix for free of charge. More

Very basic limited oil change and tire rotation Anastasia was pleasant and got me in and out quickly. Did not interact at all with technician. Place was clean anf offered coffee and wster. Anastasia was pleasant and got me in and out quickly. Did not interact at all with technician. Place was clean anf offered coffee and wster. More

AWESOME Mark Adams was tremendous from my initial call to the final sale. Would highly recommend. Give Mark a call! You will be glad you did. Mark Adams was tremendous from my initial call to the final sale. Would highly recommend. Give Mark a call! You will be glad you did. More

Great Service I had a very good experience at Gregg Young. Staff was very nice and seemed to care your business. They are more than willing to put in the extra effo I had a very good experience at Gregg Young. Staff was very nice and seemed to care your business. They are more than willing to put in the extra effort to make it an excellent sales experience. More

Elkin review Sales team & financing folks worked very hard to get into our Equinox. Super pleased with the process and will recommend Gregg Young to friends and fa Sales team & financing folks worked very hard to get into our Equinox. Super pleased with the process and will recommend Gregg Young to friends and family. More