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Gregg Young Chevrolet of Norwalk

Norwalk, IA

4.4
237 Reviews

2501 Sunset Drive

Norwalk, IA

50211

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Showing 237 reviews

November 17, 2023

This visit was exceptional. Garrett was very helpful, polite, respectful and seemed to know what he was doing. And the staff behind the desk were great, too! More

by Annette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Nov 20, 2023 -

Gregg Young Chevrolet of Norwalk responded

Annette, it’s great to know that Garrett provided an exceptional experience for you. I take pride in our customer care and appreciate you taking the time to give us this positive feedback. Sincerely, Gary Burton – Managing Partner

November 11, 2023

Service got me right in and communicated what they did on inspection! Very professional team. More

by Kordickm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Nov 13, 2023 -

Gregg Young Chevrolet of Norwalk responded

I cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Taylor Burton | Service Manager | tayor.burton@gyautogroup.com

November 09, 2023

Professional and client focused, for sales and ongoing service. I recommend giving Gregg Young a shot. More

by Lana4cy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Nov 13, 2023 -

Gregg Young Chevrolet of Norwalk responded

Your review brightened my day, Lana! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Gary Burton – Managing Partner

November 03, 2023

Willing to do what you could so you would have a sale and I a vehicle. Answered all my questions and allowed me to try out the car to see if it fits my needs. More

by sjbaker
Recommend Dealer
Yes
Employees Worked With
Mark Adams , Digital Air Strike
Nov 06, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else I can do for you. Sincerely, Gary Burton – Managing Partner

November 01, 2023

Very pleasant to deal with and fast service. Would buy from again. Max was excellent More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Digital Air Strike
Nov 03, 2023 -

Gregg Young Chevrolet of Norwalk responded

Bill, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Gary Burton – Managing Partner

October 24, 2023

Max Scheve was great to work with. He was fun and answered all my questions well. Also, G. White did a nice job of going through the paperwork and financing. Couple of phone calls and More

by CindyK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Scheve, Digital Air Strike
Oct 25, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Cindy. Sincerely, Gary Burton – Managing Partner

October 18, 2023

Didn’t provide quality service. They didn’t listen to me and what I wanted and made me feel stupid when i asked a question. I canceled another appointment I had with them because of More

by Markun42001
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Digital Air Strike
Oct 21, 2023 -

Gregg Young Chevrolet of Norwalk responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Sincerely, Taylor Burton | Service Manager | tayor.burton@gyautogroup.com

October 16, 2023

Jenny and Gary were great like always! My go to for my vehicle needs! Thanks! More

by mike_mettler
Recommend Dealer
Yes
Employees Worked With
Jennifer Andreasen and Gary Burton, Digital Air Strike
Oct 18, 2023 -

Gregg Young Chevrolet of Norwalk responded

Mike, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Gary Burton – Managing Partner

October 16, 2023

I've been a customer of Gregg Young Norwalk for a few years. today they lost my business. I went in for an oil change and brought with me a $5.00 off coupon (off a $79.95 oil change) that was sent to More

by Brian Wines
Recommend Dealer
No
Employees Worked With
i don't know who i worked with, Digital Air Strike
Oct 19, 2023 -

Gregg Young Chevrolet of Norwalk responded

We’d like to thank you for sharing details of your recent experience at our dealership, Brian. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Taylor Burton | Service Manager | tayor.burton@gyautogroup.com

October 11, 2023

I tried to contact the salesman Mark they told me he was busy with another client ,but he took the time to say hello. Daniel was also very kind and gave me exactly what I wanted, he explained all the detail More

by amela
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel, Digital Air Strike
Oct 12, 2023 -

Gregg Young Chevrolet of Norwalk responded

Thank you so much for taking the time to share your feedback with us, Amela! We work hard to make sure our guests have an awesome experience. I will share your comments with Mark, Daniel and our team and we look forward to working with you again down the road. Sincerely, Gary Burton – Managing Partner