Gregg Young Chevrolet of Norwalk

I've been a customer of Gregg Young Norwalk for a few years. today they lost my business. I went in for an oil change and brought with me a $5.00 off coupon (off a $79.95 oil change) that was sent to years. today they lost my business. I went in for an oil change and brought with me a $5.00 off coupon (off a $79.95 oil change) that was sent to my address and was good for another month until November 30, 2023. When I arrived at my scheduled appointment time , I was told that the oil change prices had been increased and the coupon was no longer good. they would however give me a $15.00 discount. when I came to pick up my vehicle the bill was $105.65. They did reduce it by $15.00 with the stated discount. when i went to pay, i was informed that there would be an additional 3% charge if I used my Mastercard. I also noted a $2.87 charge for "data storage". Not sure what that is or why it is included for an oil change. Feels a little like a bait and switch. the sales department may get great reviews, but the service department seems a bit sketchy. Brian Wines Norwalk Iowa More

I tried to contact the salesman Mark they told me he was busy with another client ,but he took the time to say hello. Daniel was also very kind and gave me exactly what I wanted, he explained all the detail busy with another client ,but he took the time to say hello. Daniel was also very kind and gave me exactly what I wanted, he explained all the details about the car. The whole team did everything so well simply fast and professional. All recommendations More

It was my first time at the dealership. Everybody was very professional and the work was done well. I’ll be back. Everybody was very professional and the work was done well. I’ll be back. More

They are so nice & helpful. They go out of there way to find you that perfect vehicle They go out of there way to find you that perfect vehicle More

jenny was great to work with and recco mens her to anyone looking for a great experience looking for a great experience More

Service department was excellent and provided high quality service. Truck broke down on vacation and they went out of their way to fix it and bring it 200 miles away to our house when it was fixed. Sa quality service. Truck broke down on vacation and they went out of their way to fix it and bring it 200 miles away to our house when it was fixed. Salesmen were not pushy and were checking on us while waiting on our ride to pick us up. More

When buying a vehicle:non pushy salesmen. Efficient operators when scheduling for services. Quick yet quality work in the service department. Efficient operators when scheduling for services. Quick yet quality work in the service department. More

Very courteous and do an excellent job of explaining the issue with our car and what it would take to repair. issue with our car and what it would take to repair. More

Working with Mark was fantastic. He helped me get a car from one of their other locations in a timely manner, listened to what I wanted, and took the time to show me everything about He helped me get a car from one of their other locations in a timely manner, listened to what I wanted, and took the time to show me everything about my new vehicle. He made the process painless and I adore my new car! More

Gary and Max made our car buying experience the best. They are genuine and caring guys! They are genuine and caring guys! More