Gregg Young Ford of Hortonville
Hortonville, WI
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123 Reviews of Gregg Young Ford of Hortonville
The work I had done was in a timely manner. Justin.was very conscientious about keeping me informed of services being done. He answered all my questions about the recall and went through all t Justin.was very conscientious about keeping me informed of services being done. He answered all my questions about the recall and went through all the paperwork that was generated. I was very satisfied with him and the service work. More
Communication on schedule, work plan, service needed, and all details outstanding. Service writers (Kevin Locke, Justin Porter) were exceptional. Sales staff and admin staff friendly, helpful, and pleasant. all details outstanding. Service writers (Kevin Locke, Justin Porter) were exceptional. Sales staff and admin staff friendly, helpful, and pleasant. Prices reasonable. Facilities (wait area, sales area, shop area, bathrooms, etc. all clean and inviting. Every aspect of contact with this dealership outstanding and cannot suggest any improvements. This was my first experience with this dealership (was consistently displeased and left another Ford dealership with which I had dealt for 40 years), and I will only purchase new vehicles and service from Gregg Young Ford in the future. More
I scheduled an oil change. When I dropped off my vehicle, it had 61,287 miles on it. Sometime during the oil change, 5,000 extra miles were added to my vehicle. I was horrif When I dropped off my vehicle, it had 61,287 miles on it. Sometime during the oil change, 5,000 extra miles were added to my vehicle. I was horrified when I picked up my SUV and it had 66,287 miles on it. The staff said they did not change it, but the car could have changed it by itself. I talked to other Ford dealerships and they have never heard of such a thing! Not satisfied. The value of my SUV went way down after visiting this dealership. More

