Gregg Young Ford of Hortonville

Absolutely terrible service every time have taken my vehicle there. It's like the service writer is no good at his job. I will never go here again. I gave them a second chance and it went as good as the vehicle there. It's like the service writer is no good at his job. I will never go here again. I gave them a second chance and it went as good as the first time. Find a different dealer. More

I am happy with all the results and help with all my questions answered, I still have a lot to learn about my new truck, I know I get get help when needed, thank you. questions answered, I still have a lot to learn about my new truck, I know I get get help when needed, thank you. More

How many times do I need to brink in truck to fix same issues and there are more than one? Two year old n not over Ed under warranty. Salesman biggest liar when selling extra warranty that covers everythi issues and there are more than one? Two year old n not over Ed under warranty. Salesman biggest liar when selling extra warranty that covers everything.that I purchased. More

Initial appointment to establish service needs for my vehicle. Technician explained diagnostics done and current warranty initial visit scheduled. Pleased with my first contact. vehicle. Technician explained diagnostics done and current warranty initial visit scheduled. Pleased with my first contact. More

Way to expensive found a new place to take my vehicles and save money I liked going there because it is close by and save money I liked going there because it is close by More

Kevin was friendly and very professional. Our car was done in a timely manner and even washed before returned to us. Our car was done in a timely manner and even washed before returned to us. More

Very friendly and very professional service. Also understanding and patient. Prompt service work. Very pleasant experience! Also understanding and patient. Prompt service work. Very pleasant experience! More

Very courteous staff and a welcoming presence when you come in. Would come back again without a doubt. come in. Would come back again without a doubt. More

Your service was great Can you just double check on the tire range my tires were really low on the psi when I left there tire range my tires were really low on the psi when I left there More

When we sat down with the salesman, he said “I have selected three vehicles that have been reduced by $6000.” We test drove two of them and selected number two. Because of my high credit score, I q selected three vehicles that have been reduced by $6000.” We test drove two of them and selected number two. Because of my high credit score, I qualified for zero percent interest rate. However when we did the paperwork, I was told I would have to pay the full price without any incentives. The reward for good credit is higher prices! From the salesman:” ford does not offer rebates plus 0% financing. ford (the manufacturer not the dealer) will do conventional financing with rebates or special financing with no rebates. in addition, ford escapes do not come with spare tires, they come with inflator kits.” The odd thing is a previous car we purchased from Ford for my wife received the rebates and special financing. there are 2026 models on the lot. By purchasing a 2025 we benefit the dealer. Before the dealership was Gregg Young, it was All World Ford. But the genesis was Mike Murphy Ford. The nice thing about small town dealers you get to know them and develop relationships with them. Their word is their bond and a handshake sealed the deal. We no longer have that here. More