Gregory Hyundai

I made a purchase of a 2007 Jeep Wrangler 4 Door Sahara with 39,487 miles on January 4, 2012. My sales associate was Scotty Hart. Since the purchase I have now had to take the Jeep into a Jeep/Chrysler D with 39,487 miles on January 4, 2012. My sales associate was Scotty Hart. Since the purchase I have now had to take the Jeep into a Jeep/Chrysler Dealership 3 times and have not had my vehicle for a total of 8 days. The fact that I have had to take a vehicle I purchased 8 months ago into the shop at all (aside from oil changes) is absolutely absurd. The first time I took the vehicle into the shop I was told there were 5 recalls dating back before the purchase of the vehicle. Therefore, this dealership and Scotty alet me purchase a vehicle that was not even up to current standards, seems quite unsafe to me. The original reason I took the vehicle in was due to start up issues, these issues made me late to work as well as other appointments. Not to mention the frustration I was going through when a car I purchased 8 months ago wouldn’t start. Once the recalls were completed it seemed as though the start up issue had subsided. The vehicle had issues starting up AGAIN one month later. This could be attributed to the Jeep dealership not diagnosing the problem correctly, but realistically it is due to the fact that the Jeep dealership had to complete 5 recalls that should have been taken care of before I purchased the Jeep from a safety standpoint. The Jeep is currently at a Jeep dealership for the 3rd time and has been diagnosed as having a malfunctioning starter. They also were evaluating the vehicle and noticed that the 4WD and Transmission fluids had not been replaced at the 30,000 mile mark (factory recommended). Recall above that I purchased the vehicle almost 10,000 miles over the 30,000 mile mark… The experience overall is terrible. I spoke with a sales manager today about the issue and he informed me that the dealership would not be able to discover the recalls unless they took the vehicle to a Jeep dealership, which if they did that for every non-Hyundai vehicle they would not be able to sell any used vehicles... I typed "Jeep Recalls" into Google and found all the matching recalls that were taken care of by the dealership in a matter of minutes. This dealership does not care about who they sell a vehicle to as long as they make the sale and turn some kind of profit. I will not recommend this dealership to anyone I know and will be re posting this account on all possible forums to spread the word. 8/16/2012 More

Do not go there. They are not honest people, Tammy is very unprofessional, Gregory is a penny pincher, and they are unprofessional. Price was right but not the product. very unprofessional, Gregory is a penny pincher, and they are unprofessional. Price was right but not the product. More

A bate and switch dealership My husband talked with gregory who said to bring our trade in and he would give us a fantastic price and the auto we wanted was in stock... fast forward the sales person sa gregory who said to bring our trade in and he would give us a fantastic price and the auto we wanted was in stock... fast forward the sales person said can't appraise the auto because we are not a volvo dealership and the auto we wanted was not in stock. Would not shop there. And then after that trip they had the nerve to leave a message saying they had cars for us.. we bought at knauz More

I had a wonderful experience with my sales person here Greg ROLAND (not the owner Greg). He's a low key, non-pushy sales guy who will take care of you. I felt comfortable during the whole deal and never Greg ROLAND (not the owner Greg). He's a low key, non-pushy sales guy who will take care of you. I felt comfortable during the whole deal and never felt like I was being pushed into something or lied to like you do with so many other car salesman out there. He's very knowledgeable and professional and I will definitely being seeking him out on all my future car purchases. More

Last week my wife and I purchased a 2012 Hyundai Tucson. My son went out on the internet and based on the information he found, suggested that I call Gregory. Much to my surprise, it was the owner Gregory M My son went out on the internet and based on the information he found, suggested that I call Gregory. Much to my surprise, it was the owner Gregory Mauro that picked up the telephone to field my inquiry! I like that the owner took such an active role in our shopping experience from the first contact. Gregory met me at the door, thanked me for coming in and handed me off to Scotty who he said would take good care of us. There are other car salesmen I've dealt with before that I liked, but Scotty was exceptional. He was very easy to deal with and I enjoyed my treatment. We had actually shopped the car by the time we got to Gregory so we knew what we wanted in terms of accessories and colors. They did not have the exact car we wanted but by the time evening fell, they had picked up a car for us. We are in love with the car, the deal was everything they said it would be and the whole experience was one I would look forward to again! They have already contacted us 4 or 5 times making sure we are happy with the car. You can't ask for more than that. I highly recommend shopping at Gregory Hyundai! More

I am writing to offer my compliments to Kevin Hart (Scotty), an impressive salesman at the Gregory Hyundai dealership in Highland Park, IL. Entering car dealerships can be unnerving, given the competi (Scotty), an impressive salesman at the Gregory Hyundai dealership in Highland Park, IL. Entering car dealerships can be unnerving, given the competitive and sometimes unscrupulous nature of that business. I had been to several dealerships (including Gregory Hyundai) several times; but, it wasn’t until I met Scotty that I felt I was being treated with respect and sincerity. Scotty greets customers with remarkable personal interest, sincerity, and an eagerness to assist. He is competent, knowledgeable, courteous and patient; and, it was refreshing to work with him. Given the unfortunate overabundance of incompetence in the workplace, I am most appreciative of first-rate employees. Scotty is definitely an asset to Gregory Hyundai and deserves accolades for his outstanding service. I must say that since meeting Scotty, I have been impressed with two other employees at Gregory Hyundai with whom I worked as I proceeded through the process of purchasing my car. Working with Kevin Robinson, the General Sales Manager, and Tammy Thomas, the Sales Manager, I continued to feel valued as a customer. I truly appreciate their sincere, fair, and determined efforts to assist me in purchasing the car that I desired--even though these cars are difficult to locate in the current market. I am a critical consumer with reasonable, but high, expectations; but I am very pleased to be able write this letter on behalf of Scotty, Kevin, and Tammy at Gregory Hyundai in Highland Part, IL! I recommend this dealership to any prospective car buyers!! More

My husband and I had been looking for a Santa Fe for about a month when we found Gregory Hyundai through an internet search. We traveled about 150 miles and it was definitely worth the drive. We worked about a month when we found Gregory Hyundai through an internet search. We traveled about 150 miles and it was definitely worth the drive. We worked with the owner, Gregory, and our salesman was Scotty. Both were very helpful, knowledgeable, and courteous. We were treated with respect throughout the buying process and Gregory gave us a great price. It's obvious they really care about their customers and do all they can to make the car buying experience a positive one. We love our new Santa Fe and would definitely recommend this dealership. Dennis and Jean, Manitowoc, WI More

Experience was relatively quick and painless. Greg was personable and took a no nonsense, no gimmicks approach. One of the finance guys called in so there was a little wait on that but the one who ended personable and took a no nonsense, no gimmicks approach. One of the finance guys called in so there was a little wait on that but the one who ended up taking care of us was sharp and got us in and out pretty fast. Car looked great but I did laugh that it didn't come with a full tank of gas! Not a deal breaker, obviously. I would definitely recommend your dealer to friends and family. More

Buying houses and cars is both the largest purchases one usually will make and the worst experiences one often has to endure. And often the actual, final end of the day difference in a reasonable purchase usually will make and the worst experiences one often has to endure. And often the actual, final end of the day difference in a reasonable purchase experience is a relatively small amount of money; On a $30k car, the argument is over $375. Kevin, James and Greg are pros, they have all of the information one may need but much less of the unwanted wastes of time; just straight, fair, reasonable people with great products to sell, a clean, well-organized dealership. I'm 55, this is the best purchase experience I have had and are appreciative for their efforts to make it that way. Thanks More

Could you believe these people..I have been to numerous of carlots but never encounter anything like this...I completed an online finance application and spoke with Moses who said I was approve and ask me of carlots but never encounter anything like this...I completed an online finance application and spoke with Moses who said I was approve and ask me when can I come in to purchase the vehicle..I went to the dealership test drove the car which did not have air conditioning or a seat belt for the driver side...which is a big problem..should they be legally able to sell a vehicle like that...well I sign all the paper work and got my bank card swipe for the down payment of $1000...I was told by Moses and Will to come back on my day off which was Wednesday to get the air fixed..however I got the car on Saturday...when I went back Wednesday Will ask me if I had a co-signer so he can get me into something newer..than a 2004 grand prix with 161000 miles..My sister offer to co-sign..after waiting at the crabby dealership for 2 hours and not Will or Moses or anyone else acknowledging that I was still there...I finally ask what was the outcome..these scam artist told me that We were approve to get the air fix onthe grand prix..I said what I thought this was for a newer car..Moses said oh no your sister co sign so you can get the air fix and you wasnt approve all the way by yourself on the loan..so I demanded my money back they told me the Manager was not there and I will have to come back the next day to get a check..I said I will leave the car and one of their sales person should be ableto give me a ride ..they told me they would take me to the train and cut me a check tomorrow..I said hell no ...I called my bank to stop the charge then Mose call me at 9pm saying they willrefund the money back to my card...these are poor horrible people More