Gregory Hyundai

Hang out there while your car is being serviced. You will witness xx flowing like a sweet river, but beware my child; there are mighty turds in that river. You will have to eat them and thank the st You will witness xx flowing like a sweet river, but beware my child; there are mighty turds in that river. You will have to eat them and thank the staff for the privilege. It's a police station, and you are the suspect: We'll ask the questions! In short, they didn't want to take the time to diagnose my car's problem and shuffled me out. I brought this to the attention of the owner who had a fella reach out and see if we could try again. We made an arrangement for the next week, but the problem got worse. When I asked if I could get it in sooner, the fella got mad and unleashed a string of text abuse. Toxic place. Avoid! More

I wanted to help customers! To go this dealer if you want happy, satisfied and transparent pricing. They are bunch of liars. Don't deal with Grant Gaither and Tony.. both of th To go this dealer if you want happy, satisfied and transparent pricing. They are bunch of liars. Don't deal with Grant Gaither and Tony.. both of them are liars and will promise something but they can't give you. Go to Libertyville Hyundai, napleton or Patrick Hyundai, this dealer is bunch of clown with full of liars! More

This dealer is a bunch of liars. Don't ever deal with Grant Gaither or this dealer if you want to be happy and satisfied on what you buy. He promised to match the price from Patrick Don't ever deal with Grant Gaither or this dealer if you want to be happy and satisfied on what you buy. He promised to match the price from Patrick Hyundai but after signature and documentation, nothing was given. No discount or price match was followed. No wonder there were few customers complaining when I got there. I should known that before i purchased a car there. His Manager Tony was also a liar and can not keep his word. Definitely , I will not go back in this dealer again. I dont recommend this dealer. Better you go to Libertyville Hyundai or at Patrick Hyundai. They will keep the price based on their words and price quote. They also have better discount with good customer service. They are very transparent on documentation before you sign in which they will explained it to you the total price, discounts and extra fees from taxes to the packages. Where in Gregory Hyundai, no transparency and full of lies. Watch out and don't fall into their traps. Grant will say bad stuff that about Libertyville Hyundai that will charge you bunch of stuff afterward. That's not true, I experienced it the other way around. I dont know how they keep Gregory Hyundai reviews but my experienced was really horrible on this dealer. I should rate them negative for lying! More

First time car buying experience was great with Niko and Greg. Very upfront with add ons and pricing, incentives, and promotions. Overall incredibly smooth process and didn’t resemble anything close to some Greg. Very upfront with add ons and pricing, incentives, and promotions. Overall incredibly smooth process and didn’t resemble anything close to some of the nightmarish car buying experiences I’ve heard about from other people. More

I purchased my 2018 Sonata at the Gregory Hyundai in Highland Park, IL along with an "extended warranty". On December 22nd 2022 during the extreme cold and winter storm conditions, my vehicle did not Highland Park, IL along with an "extended warranty". On December 22nd 2022 during the extreme cold and winter storm conditions, my vehicle did not turn on. It was 7 pm, the only towing company willing to tow my vehicle would do so to the nearest Hyundai Dealer (Glenview, IL, 2 miles away from my location). According to the Glenview Hyundai Dealer and Horizon, the extended warranty company, it is common practice under unusual circumstances for the warranty-selling Dealer to authorize the repair at a different Hyundai Dealer. When the Gregory Dealer was contacted by both the Glenview Dealer and myself, they refused to authorize the repair. Their reason was that my car was not towed all the way to their location in Highland Park to be repaired. On December 30th, I personally went to the Gregory Hyundai Dealer to ask the manager to authorize the repair. He told me to write an email to Mr. Gregory Mauro, the owner of the Dealer, on vacation at the time. To date, I am yet to receive a response. I ended up having to pay the $1,000 repair myself although it should be 100% covered by the "extended warranty". What is the purpose of purchasing one when you can't use it, even within the same company??? The Gregory Hyundai Dealer in Highland Park, IL is excellent at selling cars and additional services, but provides horrible after-sales customer services. The only reason for giving them ONE star is so I could write this review. STAY AWAY FROM THIS DEALER More

They have had several cars on there lot of 3 months or longer. I asked about pricing. When they found out I wasn't local, they decided they weren't going to sell any cars. Never met a dealer who didn't wa longer. I asked about pricing. When they found out I wasn't local, they decided they weren't going to sell any cars. Never met a dealer who didn't want to sell cars. My advice would be to avoid them. More

Worst dealership! Stay away!!! I went to Gregory Hyundai to purchase a Maserati Lavante they acquired on a trade. The car sat on the lot for 2 months before I inquired about it. On Saturday, April 18, I tra to purchase a Maserati Lavante they acquired on a trade. The car sat on the lot for 2 months before I inquired about it. On Saturday, April 18, I traveled over an hour to see the car. After meeting Greg, the owner and test driving the car we agreed on a deal. I wanted a few scratches fixed and it was agreed upon. Greg, himself marked out the things I wanted fix. I was told the car would be ready on Thursday and that was the last time I heard from them. On Monday I called to make sure the car would be ready on Thursday and I couldn't get a straight answer. Every person I talked to had a different story on the status of the car. On Tuesday, I talked to Matt, the business manager and he that the car was sent out for a headrest....well Maserati doesn't stock this headrest. It needed to be ordered from Italy. So obviously the car was not sent to Italy. On Wednesday, I reached out Vanessa, she said the car was in the lot and I asked for her to send me photos of the work completed on the car... no response. On Thursday, I called and got Matt again... he said that was a small problem with the car...a porter blew the engine. He red lined it... so needless to say I would not want an exotic suv with a blown engine. I spoke to Greg on Thursday night and he said it was the first he heard of the issue, but they would have the engine fixed. On Saturday I received a Carfax notification that they sold the car. So you be the judge..blown engine, sent to Italy for a headrest, or just a bunch of lies from a shady dealership. Please beware... there are other reputable dealers out there. More

I have bought used car from this dealership but one week later I found out that car has oil leak so I call to the dealership and tell exactly what happened but they said they can’t do anything I would sug later I found out that car has oil leak so I call to the dealership and tell exactly what happened but they said they can’t do anything I would suggest not to buy any car from this dealership. More

Excellent dealership. They have a tool called Roadster that allowed me to transparently work my entire deal and submit all the paperwork and get my vehicle without any dishonesty. that allowed me to transparently work my entire deal and submit all the paperwork and get my vehicle without any dishonesty. More