Gregory Hyundai
Highland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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All service staff has been extremely pleasant and helpful! All issues have been resolved quickly and correctly helpful! All issues have been resolved quickly and correctly More
Not friendly service advisor, charged 200$ just change air filters, too much waiting time to get the vehicle air filters, too much waiting time to get the vehicle More
Super easy to work with and made the whole experience nice and simple for me. Nothing but good things to say! nice and simple for me. Nothing but good things to say! More
They treat you like you are family purchase a Acura 2010 and was nice. Had no issue with driven the car and was nice. Had no issue with driven the car More
Everyone was very helpful. Answered all my questions. I had a software update and it was done quickly with much less time. Answered all my questions. I had a software update and it was done quickly with much less time. More
The car evaluation report showed I needed transmission fluid replacement and coolant replacement. Both were probably on scheduled maintenance for a car my age. However, I had both done in April and I had fluid replacement and coolant replacement. Both were probably on scheduled maintenance for a car my age. However, I had both done in April and I had contacted in late May, early June, the service dept to update their records. I told Kandice and she took care of it. More
Needs some work on the service side. I brought my car in for an oil change, tire rotation, and the fuel tank expansion recall. Indicated that I wanted to use the shuttle and was told I I brought my car in for an oil change, tire rotation, and the fuel tank expansion recall. Indicated that I wanted to use the shuttle and was told I needed to wait for the shuttle driver to return. The driver never returned, so I waited ~ 4 hours for my car to be completed. I started getting messages that my vehicle was overdue for service. Called and was told that it might take a couple of weeks for the service records to be updated. Turns out the service department recorded the wrong milage for my car. Service receipt shows 17,422 miles, while the previous service record was performed at 21,942 miles. Called and was advised to correct the service record myself. Turns out the recall work was not performed, but the part was ordered. No notification that the part was received or other direction to remedy the situation. I need to emphasize that everyone I interacted with was courteous, professional, and helpful. I just think that there are systemic issues that need to be corrected so that things don't fall through the cracks. More





