Gregory Hyundai

Service was fine. At checkout I was surprised to see a 2% fee for using a credit card. Your service writers should inform customers of this fee .. AT TIME OF DROP-OF At checkout I was surprised to see a 2% fee for using a credit card. Your service writers should inform customers of this fee .. AT TIME OF DROP-OFF More

The staff was very courteous and kept me informed. The service was prompt and very efficient. The service was prompt and very efficient. More

I had a wonderful experience with this dealership. Highly recommend. Joey Gesualdo was phenomenal every step of the way. Highly recommend. Joey Gesualdo was phenomenal every step of the way. More

Felix was friendly and professional throughout the process. However, our purchase was fairly straightforward — I was looking for a used car for my son, and they had one we'd found online at a good pri process. However, our purchase was fairly straightforward — I was looking for a used car for my son, and they had one we'd found online at a good price. That said, I was disappointed by the additional fees. The documentation fee was explained away as something "all dealers charge," and then there was an Ikon Connect device on the vehicle. I asked twice about having it removed or waiving the charge, but was told that all their cars come with it and that even a salesperson buying from their own dealership would have to pay for it. Between the doc fee and the Ikon device, roughly $1,000 was added to the cost — a significant amount on a used car. What bothers me most is that my requests were dismissed without ever being escalated to a manager. I was already hours into the process and admittedly not in the best headspace to push back further, so I let it go. In hindsight, I wish I hadn’t. The experience has left me with some buyer's remorse. Despite having a Hyundai EV on my radar later this year, I won’t be returning to this dealership. A little more willingness to work with me on a reasonable request could have made all the difference. More

Randal was amazing and patient with my family and I. He understood exactly what we were looking for and was able to help us as much as he could He understood exactly what we were looking for and was able to help us as much as he could More

Felix is amazing! I had been working with another dealership for nearly six months with no real progress on securing a car. I reached out to a few other dealerships an I had been working with another dealership for nearly six months with no real progress on securing a car. I reached out to a few other dealerships and ended up connecting with Felix at Gregory Hyundai, and just one week later, I was driving off the lot in not only the exact car I wanted, but in the specific color combination I was hoping for as well. Felix and the entire team at Gregory Hyundai were fantastic to work with, and I couldn’t be happier with my experience. More

Worst service! If I could give zero stars I would. Brought my car in, was completely ignored. Finally checked in with someone and was told my car would be ready in If I could give zero stars I would. Brought my car in, was completely ignored. Finally checked in with someone and was told my car would be ready in 1 hour. 6 hours later my car was not ready and there had been zero communication. I finally just showed up and there was no acknowledgement that my entire day had been ruined due to a complete lack of communication. More

Matt, as always, was very accommodating and a pleasure to work with. I will ask for him next time I take the car in. work with. I will ask for him next time I take the car in. More

The service rep and the receptionist were very nice and cordial. It was a pleasure to be there last week. cordial. It was a pleasure to be there last week. More