Gregory Hyundai

My husband and I had been searching for a new car for about 2-3 months. We went to many different dealerships, but Gregory Hyundai gave us the best customer service by far. When we initially visited we d about 2-3 months. We went to many different dealerships, but Gregory Hyundai gave us the best customer service by far. When we initially visited we decided that we wanted to get the Tuscon, and Alex worked with Kevin (sales manager) to try and get us the best price possible. We decided to think it over, but after 2 days, Kevin personally called me and offered the most competitive price, and truly made it hard for us to say no. They were so accommodating and really respected the demands and expectations that we had. I recently went in for my 1st service appt and even after being 30 minutes late, they again met my needs. Usually when you think about buying a car you always dread the fateful "car salesmanship" attitude, but I can say with 100% confidence that you will feel like they are there to make the process as smooth and easy as possible. You will not be disappointed! More

Everyone at the store was very friendly and helpful. Kevin, the finance specialist, was extremely helpful. My car is amazing and it drives very well. In the future, I will probably go there to purchase Kevin, the finance specialist, was extremely helpful. My car is amazing and it drives very well. In the future, I will probably go there to purchase any other cars because this one is extremely good. More

Buying a car can be stressful to say the least but the salespeople at Gregory Hyundai made it such a pleasant experience from start to finish. Aronn, Kevin and Greg were great and throughout the whole pr salespeople at Gregory Hyundai made it such a pleasant experience from start to finish. Aronn, Kevin and Greg were great and throughout the whole process we never felt like we were being pressured or rushed. Their goal was to make sure we were happy with our purchase and to answer all of our questions. My husband did a lot of research and we feel like we got a luxury car for a great value. When we went to pick up our 2011 Sonata, Aronn spent as much time as we needed to walk us through how the car works, showed us all of the features, paired our cell phones etc. We are not technologically savvy and Aronn and Kevin were so patient with us. We were also introduced to Miriam the service manager. Everyone we met at Gregory Hyundai made us feel like we were family. I would highly recommend Gregory Hyundai to anyone looking to buy a car. Great people and a great experience. More

I bought my current van there (2005 Grand Caravan SE). I got/get good maintenance service and care without feeling gouged in the wallet. They are also friendly and understanding when it comes to explaining got/get good maintenance service and care without feeling gouged in the wallet. They are also friendly and understanding when it comes to explaining problems. Even when they were no longer a Dodge dealership they helped with my van and it's care (without raising prices). If I ever need a new van I will look to Gregory Hyundai before going elswhere. More

I forgot to add to my last review they tried to bribe my wife who purchased a used car from them that has had nothing but problem (and IS A LEMON LAW VEHICLE) Which was disclosed in a manner of this car was wife who purchased a used car from them that has had nothing but problem (and IS A LEMON LAW VEHICLE) Which was disclosed in a manner of this car was a factory purchase. To give them a good review with a $5 gift card. Talk about Scummy you cant even be honest when getting reviewed. I hope that Hyundai Corperation can do something to bring a more honest and trust worthly owner into town so I can service there!!! More

My wife and I decided to purchase a new car for our two daughters this past weekend. Knowing how frustrating any new car purchase process is, my expectations were not high. Ultimately, we narrowed our ch daughters this past weekend. Knowing how frustrating any new car purchase process is, my expectations were not high. Ultimately, we narrowed our choices to a Toyota and a Hyundai. I must say that this was the first time that I can say my auto purchase decision was based not only the car to be selected but the dealership and all of the people involved in the purchase experience. From the Sales Person to the Owner and ultimately the Finance Manager- the entire process was outstanding. I am positive that my next car purchase will be made at Gregory Hyundai. Not only did we feel great about the entire purchase experience, our sales person was nice enough to give us balloons and a big bow to put on the car for an extra special delivery to our daughters. I would highly recommend this dealership More

Everyone at this dealership puts the customer first. I liked that they treated me as a thinking person not doing the old high pressure hard sell. Both my mate and I had test drives on two different days, liked that they treated me as a thinking person not doing the old high pressure hard sell. Both my mate and I had test drives on two different days, no problem at this dealership. The management team has been in place for many years, so we have used this dealership to buy several cars. We bring our car here for service, it is fix right the first time, on time & the loaner program is great. More

I am amazed with the several poor rating experiences mentioned, it's almost like these people went to a different dealership. My experiences with Gregory Hyundai have been nothing but "Exemplary" on all mentioned, it's almost like these people went to a different dealership. My experiences with Gregory Hyundai have been nothing but "Exemplary" on all fronts, both at the front door (Sales), and the back end (Service). I have been both lucky and spoiled for the most part during my many years of car buying and car service experiences. As like many other people during this economy, I was laid-off and am still not gainfully employed. I mention this as my last several vehicles were Audi's, and I was spoiled with a high-end luxury vehicle as well as "The Experience" of Specialty Customer Service at both the front and back end of the collective ownership and servicing of the car. My initial exposure and the beginning of my relationship with Gregory started in May of 2009, when I was looking for a 2009 Hyundai Sonata. With having time on my hands, I researched and visited over 6 Hyundai dealerships, looking for the best deal like most of us these days. Of all the dealerships, my best overall impression and experience was with Gregory, and I indeed wanted to buy my new car with them. I regret to this day that I was swayed by a slightly more minimal price of a couple hundred dollars, by Grossinger Hyundai in Lincolnwood. I have been kind, as I have not yet rated them, and my rating would probably be deleted due to the severity and nastiness it would contain. You talk about total incompetence, extremely poor - almost non-existent customer service, especially with tier service department, it leads me to believe that the positive ratings they display have been bribed and/or enticed in some manner. Going back to Gregory, as I mentioned I still to this day regret not buying my car from them!! However, after several extremely less than poor service experiences with Grossinger, (whom now does not offer loaner cars, even though promise them at point of purchase) - I changed to Gregory for all my servicing needs. Not only am I treated like I purchased my car with them, I receive the same type of customer service, dedication, information, and friendly "Total Experience", I was used to, as when I was a high-end luxury Audi car owner. I have no "Idea" what happened in the past to the few people whom gave Gregory a poor rating, but they should go back and evaluated it once again. I think whatever went wrong in the past, was reflected upon, and/or was not a fair reflection. I feel strongly about this, as I am a pretty picky person when it comes to "The Total Customer Service Experience", and "The Value" of what the savings of buying a car at the wrong dealership for the savings of a couple of hundred dollars, "Can Really COST You"!!!! In closing, there is NO One in the Service department whom will steer you wrong!! They are all awesome. You will be taken care of by Either of the two employees named: John, or Mary. I can guarantee that you have NEVER experienced the type of customer service, friendliness, informational help and collective savings perspective which can both save you money and keep your Hyundai running like new! As for on the front-end (Sales), I have been eying a couple of new vehicles recently and have been Dealing with the sales group, specifically Aaron the salesman, and both Nick and Kevin in Sales Management. As I mentioned, I am the type of customer whom takes my time, does my research and reflects before taking any action. With that said, I have recently experienced nothing but patience, friendliness, insightful recommendations, and the best "Non-Pressure", Sales Customer Service I have "Ever Experienced", even with my many years with Audi! So if you want to feel like you are buying and maintaining a Rolls Royce, go to Gregory Hyundai. I feel this strongly about my experience with them, to have registered and documented my feelings and experience with Gregory. I normally do not do such online personal input, but in the case of Gregory wanted to make it "For the Record". Please Learn from my experience, "And DO NOT BUY FROM GROSSINGER HYUNDAI", you will regret it, especially after you roll off the lot and have to take it to service, if you are even lucky to fit your car into the hazardous drive through to pull into the service Bay. Remember to ask for Nick the Sales Manager to either be assigned to the right salesperson for you and your needs, (or) either to provide you the service directly if you have special needs. Sincerely, Joe E More

The owner is very rude. No hand shake and not even a hello. Just like argue. Feel like I am begging him for free car. Walked away without purchase. What a joke. He is total liar who gets you to the door hello. Just like argue. Feel like I am begging him for free car. Walked away without purchase. What a joke. He is total liar who gets you to the door by telling lie and then switch you to something else. The worst car dealer I have ever met. Please save your time and shop anywhere else. More

I was looking for a used elantra and came back to Gregory Hyundai 3 times. Frank Torres was very patient with me. What I liked was the fact that he did not follow me around and allowed me and my son and daug Hyundai 3 times. Frank Torres was very patient with me. What I liked was the fact that he did not follow me around and allowed me and my son and daughter to peruse the cars with no pressure and insistence on his being able to help us by answering questions. He let us roam and then asked if he could help or offer more info on cars we might be interested in. My son says they (Frank and Kevin) were very straight forward and nice salesmen with which to deal. Frank took his time in explaining the details of our transaction and Kevin did so as well. We agreed that Frank and Kevin actually dealt with us as real people (and they behaved liked real people - not the usual used car salesman caricature. Kevin, I hope the news is good on Monday, and my rate is really lower! From our experience with Gregory Hyundai (Frank Torres and Kevin) we would highly recommend them and the dealership to friends. Thank you both for a positive car buying experince! Lizabeth More