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Gregory INFINITI

Libertyville, IL

4.1
231 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time. Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises. We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind. At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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1205 S Milwaukee Ave

Libertyville, IL

60048

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Showing 231 reviews

February 16, 2026

Fantastic Service! This is is my go to for belovered my 2021 Inifini QX80. Provided shuttle service to and from my office. Ryan was great! More

by Alex N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 16, 2026 -

Gregory INFINITI responded

Delighted to be your go-to service destination for your 2021 INFINITI QX80. We’re glad our shuttle service made getting to your office seamless. Thank you for trusting us with your vehicle.

February 14, 2026

Very professional team, knowledgeable, and provided excellent communication throughout the whole purchase process. Highly recommend More

by gregroginsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Kerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vodicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2026 -

Gregory INFINITI responded

It’s wonderful to hear our team’s expertise and clear communication made your purchase seamless. Congratulations on your new INFINITI and thank you for the recommendation.

February 10, 2026

Ryan was extremely helpful and solved my problem I walked in without an appointment, and they fixed my problem so that I could leave town the next morning Great customer service, and a comfortable More

by jbirkmeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RYAN
Feb 10, 2026 -

Gregory INFINITI responded

We’re glad we could accommodate your walk-in service and have your INFINITI ready for your trip the next morning. It’s wonderful the waiting area met your comfort needs while we resolved the issue. Thank you for sharing your experience.

February 08, 2026

I have appointment for oil change. We waited for a long time. Did not informed us that they have to order filter. Almost 2 hrs to finished More

by lizamcdinnes
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2026 -

Gregory INFINITI responded

Liza, we're sorry to hear about your service experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

February 04, 2026

Great experience with this dealership. Betsy gave me a very fair price and made the whole process easy and stress-free. I also really appreciated that they gave me a ride, which was a big More

by valferofsst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betsy Garcia
Feb 04, 2026 -

Gregory INFINITI responded

Thank you for sharing your positive service experience with your INFINITI QX60. We’re glad Huber provided transparent pricing and a stress-free process, and that the shuttle ride made things convenient. We appreciate your recommendation and look forward to serving you again.

January 27, 2026

My service appointment took a lot longer than expected- 3 hours turned into 5 hours. More

by janet-stich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betsy
Jan 27, 2026 -

Gregory INFINITI responded

Thanks for sharing your thoughts about your experience. We appreciate your business, Janet, and hope to see you again soon!

January 22, 2026

I brought my car to have it checked due to a sound I was hearing. After spending $240 on a diagnostic, I was told that due to oil sludge in the engine that I needed a new engine at the cost of $22,000. Be More

by ahecht
Recommend Dealer
No
Employees Worked With
Huber Kufel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2026 -

Gregory INFINITI responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

January 19, 2026

Had a new tire change done at Gregory Infinity in Lieberty, IL and the experience was excellent. The team was quick, professional, and clearly knew what they were doing. Everything was explained clea More

by Kenny Lanky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Caspersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Betz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Kerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vodicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ari Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Dyser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2026 -

Gregory INFINITI responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Gregory INFINITI.

January 17, 2026

Extremely honest and great guys! Did not buy a car here, but would in the future!! They don't mess around and shoot straight. Seriously, best guys in the business! More

by Heather
Recommend Dealer
Yes
Employees Worked With
Trevor Kerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vodicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2026 -

Gregory INFINITI responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 15, 2026

Ryan and his team were thorough and professional with all my questions. Outstanding and top notch service! More

by d9.reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kassandra Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Mathee
Jan 15, 2026 -

Gregory INFINITI responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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