Gregory INFINITI

On-time service took care of all the items that I needed very happy overall very happy overall More

Purchased my Infinity QX60 Luxe from Trevor and his boss Matt. Awesome company with great people very detailed oriented. Great price compared to the other dealers in the area. Matt. Awesome company with great people very detailed oriented. Great price compared to the other dealers in the area. More

Extremely satisfied with overall level of service provided! Service Advisor Betsy Garcia was very thorough with everything I asked about the vehicle and the details of the service. provided! Service Advisor Betsy Garcia was very thorough with everything I asked about the vehicle and the details of the service. More

Everything went well no issues Good timely service as usual . Work done in a timely fashion good pick up and delivery usual . Work done in a timely fashion good pick up and delivery More

I’m sharing my experience as an out-of-state buyer so others can consider all factors before making a long trip. The advertised price at Gregory INFINITI may look attractive, but several additional ch others can consider all factors before making a long trip. The advertised price at Gregory INFINITI may look attractive, but several additional charges and issues came up during the final paperwork: • Out-of-state fee: $500. We drove four hours from Indiana to purchase the vehicle. This fee was not included on the original out-the-door quote but appeared in the final contract, even though the dealership already knew we were Indiana residents. Buyers should carefully verify that the final numbers match the original quote. • IKON service: $1,000. Even if you decline this service package, there is still a $100 charge. • Trade-in value: Approximately $1,000 lower than KBB estimates. During the paperwork process, the value also changed when numbers were transferred between documents, further reducing the amount. • Gas tank: The vehicle was delivered with only half a tank of gas, which was surprising for a luxury-brand dealership experience. If we had not already driven four hours to the dealership, we likely would have walked away. Unfortunately, these concerns were not acknowledged or addressed by management. I hope sharing this experience helps other out-of-state buyers review all paperwork carefully before committing to a long drive. More

Great experience with this dealership. Jake, the salesman, was attentive, helpful, and never pushy. He really listened to what I needed and made the whole process smooth and stress-free. I Jake, the salesman, was attentive, helpful, and never pushy. He really listened to what I needed and made the whole process smooth and stress-free. I appreciate the honest and professional service More

The service center is exceptionally professional. They were thorough with learning what I needed, and made sure to provide excellent customer service to ensure my car was up and running smoothly. Tha They were thorough with learning what I needed, and made sure to provide excellent customer service to ensure my car was up and running smoothly. Thank you. More

My experience with Trevor was awesome and I would recommend anyone to Gregory Infiniti always recommend anyone to Gregory Infiniti always More

Service was very good. The only thing was they had changed the display on my screen & I had to stop back in to have it changed back. The only thing was they had changed the display on my screen & I had to stop back in to have it changed back. More