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Gregory INFINITI

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.4
283 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time. Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises. We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind. At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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1205 S Milwaukee Ave

Libertyville, IL

60048

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Showing 283 reviews

July 27, 2026

Great communication by the service advisor. Excellent work by the technician. Plan on returning for the work recommended by the technician after the inspection. More

by elwoodx0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Cednick
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Jul 27, 2026 -

Gregory INFINITI responded

Thank you for recognizing the clear communication from our service advisor Huber and the workmanship of our technician on your Infiniti. We look forward to welcoming you back for the recommended services after the inspection. We appreciate your trust in our team.

July 26, 2026

The mechanic determined the brakes were in need of immediate attention. Unfortunately, the price for all the additional parts and repairs became too expensive. More

by danmartell85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 27, 2026 -

Gregory INFINITI responded

Thank you for your feedback, Dan! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Gregory INFINITI.

July 24, 2026

Everything went smoothly. Gregory Infinity service is top notch. I will come back again for oil changes. More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2026 -

Gregory INFINITI responded

Thank you for sharing your positive experience with your INFINITI QX60 service. Huber is glad everything went smoothly. We look forward to seeing you again for your next oil change.

July 22, 2026

Everything is expected by the dealership was achieved. The gentleman that in service that took care of the car captain touch with me.During the day and everything got fixed.That needed to be done in the c More

by mcenar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 22, 2026 -

Gregory INFINITI responded

It’s great to hear Huber kept you informed throughout the day and completed your INFINITI QX80’s needed repairs promptly. We appreciate you recognizing our team’s efforts. We look forward to serving you again soon.

July 21, 2026

Service was excellent, complete while I waited. Service advisor was helpful and kept me informed... More

by randyrswenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2026 -

Gregory INFINITI responded

Delighted to hear your INFINITI QX60 was serviced promptly while you waited and that Huber kept you informed throughout. We appreciate your feedback and look forward to assisting you again.

July 20, 2026

Ryan is great to work with especially when it comes to warranty coverage, he’s the best. More

by np.veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jul 20, 2026 -

Gregory INFINITI responded

We’re delighted our team could provide seamless warranty coverage for your INFINITI QX80. Thanks for the five-star rating and for trusting us with your service needs.

July 16, 2026

I felt well taken care of by the service team at Gregory; they seemed to truly care. More

by MJMTSS2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in Service Dept
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Jul 16, 2026 -

Gregory INFINITI responded

It’s wonderful to hear that you felt well cared for by our service team. We’re glad they showed genuine concern during your INFINITI QX60 service. Thank you for sharing, and we look forward to seeing you again.

July 13, 2026

Gregory Infinity is a great dealership, they work with me to help me obtain the vehicle even though I have bad or poor credit, and for that I'm very thankful. More

by aw786224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Gregory INFINITI responded

It’s great we could assist you in securing your used INFINITI QX60 despite your credit history. We appreciate your trust and hope you’re enjoying the ride.

July 10, 2026

Betsy and Ryan are the best! ! Betsy even had a Loaner avaiable for me! Thank God Joey helped me a couple years ago with an Infinity Warantee....I was treated like a King!! More

by goglin.steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy and Ryan
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Jul 10, 2026 -

Gregory INFINITI responded

What a pleasure to read this. We’re delighted our service team could arrange a loaner and keep your Q60 running smoothly. It’s wonderful to know our previous warranty assistance left you feeling well looked after. Thank you for the five-star rating and for choosing INFINITI.

July 10, 2026

Great work by Ryan and Betsy to get my auto done timely and expertly. They were on- time and courteous too! More

by jebalkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2026 -

Gregory INFINITI responded

Thank you for sharing your experience with your INFINITI. Huber and our service team are glad your vehicle was handled promptly and courteously. We appreciate the opportunity to keep you on the road smoothly.

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