Gregory INFINITI
Libertyville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Car Purchase I have been looking for a vehicle for 5 or 6 weeks now. Out of all of the dealerships I have visited Cody Chandler bar none was the most helpful, pat I have been looking for a vehicle for 5 or 6 weeks now. Out of all of the dealerships I have visited Cody Chandler bar none was the most helpful, patient and seemed genuinely wanting to find the perfect car for me. One of the ways I knew that Cody truly wanted me to pick the perfect car for me and to be 100% satisfied is because he did NOT push the more expensive car out of the two I was debating over. But it did end up buying the more expensive one but only because I determined it was the best one for me, not because I was pressured into it. Cody was also very knowledgeable about the different models and was able to answer all of my questions thoroughly. I felt that I actually had someone in my corner instead of against me in working to make the financial side of things work for my budget! I also was thankful for the GM and owner of Gregory Infiniti for reaching out to me when I was about to buy from another dealer and went out of there way to meet my financial needs which I was incredibly grateful for. Even the finance manager was very much non pushy and rather I felt he was more of a guide in explaining the different type of warranty plans instead of a past experience with another dealer where the finance rep just wanted to sell. They sell without being pushy at all and understand that to make the customer happy isn't merely upselling, which usually backfires in my opinion, but rather finding what works for your personal individual needs. I bought a certified X60 and treated as if I was buying a 60k car with the attentiveness and time spent with me from sales rep, Cody. I will be back for future purchase and referring all my friends More
Oil Change The oil change was fast and efficient and a reasonable price. Plus, the free car wash and vacuuming was a great added bonus! We really enjoy the value The oil change was fast and efficient and a reasonable price. Plus, the free car wash and vacuuming was a great added bonus! We really enjoy the value of the service we get from Gregory Infiniti. More
Car purchase The staff were easy to work with and extremely attentive. Everyone involved made the process of buying/leasing our new car effortless. Showroom and su The staff were easy to work with and extremely attentive. Everyone involved made the process of buying/leasing our new car effortless. Showroom and surroundings very comfortable More
Very satisfied customer I researched cars online for about 2 weeks prior to visiting Gregory INFINITI. I met with James Jeon upon entering the dealership who was polite, pat I researched cars online for about 2 weeks prior to visiting Gregory INFINITI. I met with James Jeon upon entering the dealership who was polite, patient, and absolutely not pushy. We looked at the cars in which I had narrowed down online but then added some suggestions about a couple others of which the extended warranty might be a better fit given my extensive driving. I let him know I was looking at other dealerships of which he didn't have some Sales Manager come out to pressure me to buy that day. I went to 3 other locations and just felt the condition of the car, service, and especially James interaction was the best fit. I drove my other personal car to the dealership and James offered to have my car delivered for me to save the trip back. Overall....fantastic experience. More
Routine Maintenance Brought the car in at 12:30 and waited. Received the car back at 1:45. Not only was the work done but it had been washed as well. Very pleasant staff. Brought the car in at 12:30 and waited. Received the car back at 1:45. Not only was the work done but it had been washed as well. Very pleasant staff. Waiting area is a little sparse. More
Accommodating and prompt! Everyone at this dealership are extremely helpful and accommodating!Great atmosphere and friendly! The service is prompt and prices are fair!i would h Everyone at this dealership are extremely helpful and accommodating!Great atmosphere and friendly! The service is prompt and prices are fair!i would highly recommend More
Customer service is excellent The customer service at this dealership is excellent! We were very pleased with the whole car buying process. Everyone was friendly, knowledgeable and The customer service at this dealership is excellent! We were very pleased with the whole car buying process. Everyone was friendly, knowledgeable and accommodating. Such a great car buying experience! More
Customer Service Always a pleasure dealing with Gerard. One of the reasons we come back( and prices are also very reasonable). I can get the work done anywhere. Always a pleasure dealing with Gerard. One of the reasons we come back( and prices are also very reasonable). I can get the work done anywhere. More
Seamless, my salesman tommy nods couldn't have made it less Answered in previous question. Being a single woman you worry that you won't understand the financial end of the purchase but that was not the case at Answered in previous question. Being a single woman you worry that you won't understand the financial end of the purchase but that was not the case at Gregory Infiniti . More
Truly professional and nice staff in Service Department. As always a pleasant visit. Service Department as sharp as ever. I managed to get in and out within 60 minutes for an oil change. As always a pleasant visit. Service Department as sharp as ever. I managed to get in and out within 60 minutes for an oil change. More



