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Gregory INFINITI

Libertyville, IL

3.7
181 Reviews

1205 S Milwaukee Ave

Libertyville, IL

60048

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Showing 181 reviews

December 11, 2022

Staff are courteous and very professional; facilities are clean and well appointed; exceptional service department More

by Wil N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo Figueroa/ Service Consultant
Dec 13, 2022 -

Gregory INFINITI responded

Will, Our Service Department truly appreciates your patronage and I am happy your visit rated 5 stars. Steve

September 23, 2022

No pressure sales, knowledgeable & friendly staff. Fantastic, clean facility. Competitive pricing. Car was cleaned and set for us to look at before we arrived and all features and product info was pre More

by Luzzel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Devoe, Jason Nichols, Steve Cole
Oct 08, 2022 -

Gregory INFINITI responded

Luzzel, we're so glad that we were able to go above and beyond your expectations!

September 07, 2022

No pressure sales. Very friendly good hours and the new location is great for me More

by gjmolson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory Mauro
Sep 09, 2022 -

Gregory INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 06, 2022

Clean facility with knowledgeable, friendly and trustworthy staff. Explained each detail succinctly and made the experience straightforward. Happy to continue using the facility. More

by limeypjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Farias
Sep 09, 2022 -

Gregory INFINITI responded

Hi Limeypjc, we are very happy to have provided you with such a positive experience!

August 01, 2022

Will never be back to this dealer. Their way of sales is unethical. Hidden fees on prices that aren't competitive. Sales people will tell you up front the fees are to offset their adve More

by trucksandmusic
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Betsy
Sep 09, 2022 -

Gregory INFINITI responded

Hi Trucksandmusic, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.

July 13, 2022

Great service, and I was very pleased. The waiting room is awesome. I enjoyed the massage chairs. I will continue to bring my infiniti to Gregory's for service and perhaps s future Infi More

by Glick30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel
Jul 15, 2022 -

Gregory INFINITI responded

Hi Glick30, we are very happy to have provided you with such a positive experience!

June 02, 2022

Waiting time was minimal, very satisfied w/results, excellent service. I never have to wait that long when I have to have service. More

by SHANE61111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
Jun 12, 2022 -

Gregory INFINITI responded

Hi Shane61111! We're so happy we were able to help you out!

May 27, 2022

When I called the third time to make an offer on a car I already drove, the attitude of the sales person/manager not pleasant. Everyone else was awesome. More

by Runnerxyz
Price
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo, Eric Devoe, Jason Nichols
Jun 12, 2022 -

Gregory INFINITI responded

Runnerxyz, thank you for your kind review; we are happy to pass along your comments to the team here at Gregory Infiniti, Inc.!

May 23, 2022

Waiting time was minimal, very satisfied w/results, excellent service. I never have to wait that long when I have to have service. More

by Maryathalene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Garcia
Jun 12, 2022 -

Gregory INFINITI responded

Maryathalene, thank you for your kind words and this wonderful review!

Jun 12, 2022 -

Maryathalene responded

Thank you Gregory Infiniti!

February 27, 2022

Very professional and easy to deal with. We were treated very nice from the mechanics to the salesperson More

by greg1949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Nichols, Steve Cole
Mar 09, 2022 -

Gregory INFINITI responded

Hi Greg1949, we are very happy to have provided you with such a positive experience!

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