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Gregory INFINITI

Libertyville, IL

4.5
297 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time. Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises. We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind. At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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1205 S Milwaukee Ave

Libertyville, IL

60048

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Showing 297 reviews

July 31, 2026

Very good, efficient and friendly service. Easy to book service, quick turnaround, detailed report on issues. More

by akhait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2026 -

Gregory INFINITI responded

We’re delighted to know the service process for your INFINITI Q50 was smooth, from booking to the quick turnaround and detailed reports. Joey and our technicians appreciate your recognition of their efficiency and friendliness. We look forward to helping you with future needs.

July 31, 2026

Very efficient and effective. Very easy to work with. The porter was excellent and timely More

by wlapelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Porter 5Stars
Jul 31, 2026 -

Gregory INFINITI responded

Thank you for sharing how smoothly your INFINITI Q50 service went. We’re glad our team made everything easy and that our porter was prompt and attentive.

July 30, 2026

Cordial staff with clear communication, flexibility to meet my needs and support for pick up and delivery More

by reavila15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2026 -

Gregory INFINITI responded

Thank you for recognizing our team’s clear communication and flexibility. Huber appreciates your kind words about the pick up and delivery support. We’re glad we could accommodate your INFINITI Q50 and look forward to assisting you again.

July 30, 2026

Good communication and flexibility to meet my needs. Timely tracking. Proactive support to the clients need More

by reavila15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 30, 2026 -

Gregory INFINITI responded

Thank you for sharing your experience. We’re glad our communication and flexibility met your needs during your INFINITI Q50 service. It’s great to know our tracking updates and proactive support were helpful.

July 27, 2026

Great communication by the service advisor. Excellent work by the technician. Plan on returning for the work recommended by the technician after the inspection. More

by elwoodx0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Cednick
Jul 27, 2026 -

Gregory INFINITI responded

Thank you for recognizing the clear communication from our service advisor Huber and the workmanship of our technician on your Infiniti. We look forward to welcoming you back for the recommended services after the inspection. We appreciate your trust in our team.

July 26, 2026

The mechanic determined the brakes were in need of immediate attention. Unfortunately, the price for all the additional parts and repairs became too expensive. More

by danmartell85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2026 -

Gregory INFINITI responded

Thank you for your feedback, Dan! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Gregory INFINITI.

July 24, 2026

Everything went smoothly. Gregory Infinity service is top notch. I will come back again for oil changes. More

by SJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2026 -

Gregory INFINITI responded

Thank you for sharing your positive experience with your INFINITI QX60 service. Huber is glad everything went smoothly. We look forward to seeing you again for your next oil change.

July 22, 2026

Everything is expected by the dealership was achieved. The gentleman that in service that took care of the car captain touch with me.During the day and everything got fixed.That needed to be done in the c More

by mcenar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2026 -

Gregory INFINITI responded

It’s great to hear Huber kept you informed throughout the day and completed your INFINITI QX80’s needed repairs promptly. We appreciate you recognizing our team’s efforts. We look forward to serving you again soon.

July 21, 2026

Service was excellent, complete while I waited. Service advisor was helpful and kept me informed... More

by randyrswenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2026 -

Gregory INFINITI responded

Delighted to hear your INFINITI QX60 was serviced promptly while you waited and that Huber kept you informed throughout. We appreciate your feedback and look forward to assisting you again.

July 20, 2026

Ryan is great to work with especially when it comes to warranty coverage, he’s the best. More

by np.veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jul 20, 2026 -

Gregory INFINITI responded

We’re delighted our team could provide seamless warranty coverage for your INFINITI QX80. Thanks for the five-star rating and for trusting us with your service needs.

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