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Gregory INFINITI
Libertyville, IL
256 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time.
Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises.
We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind.
At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 256 reviews
September 23, 2017
Seamless, my salesman tommy nods couldn't have made it less Answered in previous question. Being a single woman you worry that you won't understand the financial end of the purchase but that was not the case at Answered in previous question. Being a single woman you worry that you won't understand the financial end of the purchase but that was not the case at Gregory Infiniti . More
by Iridium blue lady
Employees Worked With
Tommy Noda
September 22, 2017
Truly professional and nice staff in Service Department. As always a pleasant visit. Service Department as sharp as ever. I managed to get in and out within 60 minutes for an oil change. As always a pleasant visit. Service Department as sharp as ever. I managed to get in and out within 60 minutes for an oil change. More
by Dav Ace
Employees Worked With
Gerard, who is fabulous!
September 14, 2017
Purchase of New Q70L This was my second purchase from Gregory Infinity. I have purchased many new vehicles in my lifetime and the sales staff here is one if the best! No p This was my second purchase from Gregory Infinity. I have purchased many new vehicles in my lifetime and the sales staff here is one if the best! No pressure sales, They really work towards meeting your needs and budget. I would recommend them highly. More
by John M Zaino
Employees Worked With
Joey
September 12, 2017
Good Experience The work was completed within the specified time. Rich was friendly and courteous. Very good experience over all. I have no complaints and the cost The work was completed within the specified time. Rich was friendly and courteous. Very good experience over all. I have no complaints and the cost of the work done was reasonable. More
by ama1408
Employees Worked With
Rich.
September 11, 2017
Great service representatives Rich & Geraldo are the awesome service reps that greet you into the Service Dept. Thoughtful, comprehensive, helpful, accommodating. Everything you'd Rich & Geraldo are the awesome service reps that greet you into the Service Dept. Thoughtful, comprehensive, helpful, accommodating. Everything you'd want in a Service Dept. They don't turn the wrenches but do everything possible to make sure the visit goes as promised. More
by Gary3443
Employees Worked With
Rich & Geraldo
September 11, 2017
Excellent Service Gerard Figueroa provides with exceptional service. I never have to wait long and he's always courteous and informative. He explains things to me so t Gerard Figueroa provides with exceptional service. I never have to wait long and he's always courteous and informative. He explains things to me so that I can understand and professional. More
by Ckyle1
Employees Worked With
Gerard Figueroa
September 11, 2017
Excellent service experience 1 hour from check-in to check-out and a great lounge that allowed me to connect my computer and work while I was waiting. For those who wouldn`t have 1 hour from check-in to check-out and a great lounge that allowed me to connect my computer and work while I was waiting. For those who wouldn`t have to work, a TV and a variety of drinks and snacks will help the time pass by. More
by gfranca
Employees Worked With
FIGUEROA, GERARD
September 04, 2017
Painless and great service Luke did a great job and was very informative. He had the cars we were looking at pulled up in front when we arrived. The entire process was painles Luke did a great job and was very informative. He had the cars we were looking at pulled up in front when we arrived. The entire process was painless. This is the second car we purchased from Gregory Infiniti in the past year and will be coming back again for our next purchase. More
by Erin
Employees Worked With
LUKASZ BIELANIN
August 31, 2017
Excellent service It is so easy to schedule service at Gregory Infiniti! They are wonderfully accommodating. Everything is well-explained and you have the choice of wai It is so easy to schedule service at Gregory Infiniti! They are wonderfully accommodating. Everything is well-explained and you have the choice of waiting in their comfortable lounge full of drinks and snacks or getting a free loaner! Quality service and I love the free car wash and vacuum, too! I used a coupon from the dealership and that helped with the price. More
by KLou
Employees Worked With
Gerardo Figueroa
August 31, 2017
Brakes and other minor services Gregory Infiniti came through taking care of my brakes (including turning the rotors), fixed a slow leaking tire and two other minor issues for less t Gregory Infiniti came through taking care of my brakes (including turning the rotors), fixed a slow leaking tire and two other minor issues for less than they originally estimated! On top of that when I picked up my car it was washed and vacuumed and looked like new - thanks! More
by RonW
Employees Worked With
Gerard Figueroa
