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Gregory INFINITI
Libertyville, IL
256 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time.
Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises.
We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind.
At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 256 reviews
October 03, 2013
It was a pleasure to see how Mr. Colrain came outside in the parking lot to meet my family. He made us feel welcome. Mr. Colrain was very patient and professional. He was instrumental in assisting my fami the parking lot to meet my family. He made us feel welcome. Mr. Colrain was very patient and professional. He was instrumental in assisting my family and I navigating our new infini. We were at ease with Mr. Colrain. Great worker! More
by Genre
September 27, 2013
I purchased a used vehicle from Gregory Infiniti about 3 weeks ago. The sales person that I worked with was Matt, who was great. He was easy to work with, patient, honest, and was definitely not your typica weeks ago. The sales person that I worked with was Matt, who was great. He was easy to work with, patient, honest, and was definitely not your typical car salesman. Overall, I had a great experience. The price was reasonable and they worked to get me the payment terms that I needed. I'd probably have given them a 4 overall, but Matt made this a 5 star experience. More
by donem
Employees Worked With
Justin Palermo, Gary Krosh
September 22, 2013
We have purchased a lot of cars over the years and this was by far the most pleasant, most transparent and an extremely fair purchasing experience by far! Everyone was wonderful - but I have to say that M was by far the most pleasant, most transparent and an extremely fair purchasing experience by far! Everyone was wonderful - but I have to say that Matt Colrain was such a delight to work with. He is knowledgeable and made the process fun. A special shout out to Justin Palermo, who made the numbers part of the deal, easy and fair. Gary Krosh explained to us all the paperwork in a way that was very easy to understand. This was our first Infiniti and I'm very sure it will not be our last because of the staff at Gregory. Thanks again to everyone at Gregory. More
by dixons4850
Employees Worked With
Justin Palermo, Gary Krosh
September 18, 2013
great service from the time i walked in, they show me all the cars. When they did not have the model i like they found one for me and i had it the next day. Thanks gregory I love my new car. the cars. When they did not have the model i like they found one for me and i had it the next day. Thanks gregory I love my new car. More
by khapp
Employees Worked With
Justin Palermo, Dennis Collins
September 12, 2013
I bought a used vehicle from Gregory Infiniti and was told that it had new brakes and tires. I drove and returned 40 hours later with vibration when braking and car pulling to right. They sold thi told that it had new brakes and tires. I drove and returned 40 hours later with vibration when braking and car pulling to right. They sold this car with "new brakes and tires" not new "brake pads" on the rear only. I ask Gregory Infinity to give me what I purchased, a vehicle with new front and rear brakes. More
by nk1820
Employees Worked With
Justin Palermo, Gary Berry
September 10, 2013
The best experience that I have had a dealership. They were kind, no pressure, helpful, and accommodating. I would highly recommend Gregory Infinity and Matt Colrain to everyone. I am very happy with my were kind, no pressure, helpful, and accommodating. I would highly recommend Gregory Infinity and Matt Colrain to everyone. I am very happy with my purchase. Thanks Again guys! More
by nesa222
September 10, 2013
The service that was performed today was done in a timely and professional manner. Lance Groff embodies what a visit to a dealership should be. He was on point with his knowledge of his job description. He w and professional manner. Lance Groff embodies what a visit to a dealership should be. He was on point with his knowledge of his job description. He was courteous at all times. More
by EBRIDGES
Employees Worked With
Lance Groff
September 09, 2013
My experience at Gregory Infiniti was nothing but awesome! Our salesman Matt was extremely patient and helpful while I decided what vehicle I wanted and as we discussed the prices. He found a vehic awesome! Our salesman Matt was extremely patient and helpful while I decided what vehicle I wanted and as we discussed the prices. He found a vehicle for me that met all my needs, and was in the range that I wanted to pay for a vehicle. Every staff member we worked with was extremely helpful and friendly. I have received many compliments on my vehicle and have recommended Gregory Infiniti to many people over the past few days. More
by jaraelcosmano
Employees Worked With
Justin Palermo, Gary Krosh
August 29, 2013
Matthew was very friendly and put myself and my sons at ease. He knew alot about cars and was able to discuss them at length with my boys. When he took us on a test drive he made all of us very comfortab ease. He knew alot about cars and was able to discuss them at length with my boys. When he took us on a test drive he made all of us very comfortable and encouraged us to really get to know the car. He wanted me to be happy with my purchase and so far....I AM! More
by rebelgirl
August 27, 2013
Val and Justin were great! Straight shooters. Quick and accommodating. Much better then the other infiniti dealers in chicagoland. I felt they were honest, and easy to work with. accommodating. Much better then the other infiniti dealers in chicagoland. I felt they were honest, and easy to work with. More
by ibrahims
Employees Worked With
Justin Palermo, Valery Radunsky
