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Gregory INFINITI

Libertyville, IL

Overview
Employees
Reviews
Vehicles
4.5
306 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time. Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises. We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind. At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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1205 S Milwaukee Ave

Libertyville, IL

60048

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Showing 306 reviews

July 13, 2026

Gregory Infinity is a great dealership, they work with me to help me obtain the vehicle even though I have bad or poor credit, and for that I'm very thankful. More

by aw786224
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2026 -

Gregory INFINITI responded

It’s great we could assist you in securing your used INFINITI QX60 despite your credit history. We appreciate your trust and hope you’re enjoying the ride.

July 10, 2026

Betsy and Ryan are the best! ! Betsy even had a Loaner avaiable for me! Thank God Joey helped me a couple years ago with an Infinity Warantee....I was treated like a King!! More

by goglin.steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy and Ryan
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Jul 10, 2026 -

Gregory INFINITI responded

What a pleasure to read this. We’re delighted our service team could arrange a loaner and keep your Q60 running smoothly. It’s wonderful to know our previous warranty assistance left you feeling well looked after. Thank you for the five-star rating and for choosing INFINITI.

July 10, 2026

Great work by Ryan and Betsy to get my auto done timely and expertly. They were on- time and courteous too! More

by jebalkan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2026 -

Gregory INFINITI responded

Thank you for sharing your experience with your INFINITI. Huber and our service team are glad your vehicle was handled promptly and courteously. We appreciate the opportunity to keep you on the road smoothly.

July 09, 2026

Betsy is always very professional, polite, and helpful and I always feel comfortable working with her More

by craigsinclair54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy
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Jul 09, 2026 -

Gregory INFINITI responded

Thank you for the five-star rating. We’re delighted our service advisor’s professionalism, courtesy, and assistance made your INFINITI QX50 service comfortable. We look forward to helping you again.

July 09, 2026

Ryan and Betsy were outstanding. Honest, helpful and compassionate. We will be returning with any service needs. More

by katebean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Betsy
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Jul 09, 2026 -

Gregory INFINITI responded

It’s wonderful to know our team provided honest, helpful, and compassionate service for your Infiniti Q50. We appreciate you choosing us for your service needs and look forward to helping you again. Thank you for the five-star rating!

July 06, 2026

Really appreciated the valet service provided. Ryan was great with communication and got my car serviced quickly and thoroughly. Many thanks! More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jul 06, 2026 -

Gregory INFINITI responded

Thank you for highlighting our valet service for your INFINITI Q50. We’re glad the communication was clear and your car received prompt, thorough attention. We appreciate your feedback and look forward to serving you again.

July 01, 2026

Outstanding service from the customer service and repair center. They were really helpful and honest with what my car needed. Got the job done quickly as well. More

by abrahamdiaz61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Jul 01, 2026 -

Gregory INFINITI responded

It’s rewarding to hear our repair center provided honest guidance and prompt service for your INFINITI. We’re glad the work was done efficiently and met your needs. We look forward to supporting you again.

June 27, 2026

Gregory Infiniti has taken care of me and all my car needs! They have always had my best interest at heart. Ryan over at service has been a pleasure along with the sales manager Matt. Thank you Gregory More

by Mina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Caspersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan in sales
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Jun 27, 2026 -

Gregory INFINITI responded

It’s wonderful to hear Matt and our service professionals took great care of your BMW X5 and looked out for your best interests. Thank you for your ongoing trust in us. We look forward to many more visits.

June 25, 2026

Easy ,very smooth transaction from start to finish. No pressure, very accurate trade appraisal. Would buy from this dealer again. Highly recommend. More

by matys1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ari Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2026 -

Gregory INFINITI responded

Thank you for sharing how smooth and pressure-free your BMW X5 purchase was. We’re glad the trade appraisal matched your expectations and that you’d choose us again. We appreciate your recommendation.

June 23, 2026

The whole process was simple and very transparent. Trevor answered all our questions and made the buying process as easy as could be. Many details were taken care of before we went in and signed and More

by jose.s.almeida.jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Kerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jun 23, 2026 -

Gregory INFINITI responded

We appreciate you sharing your experience. Trevor is pleased to have addressed your questions and handled the details ahead of time to keep everything seamless. Enjoy every mile in your QX80!

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