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Gregory INFINITI

Libertyville, IL

4.2
256 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time. Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises. We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind. At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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1205 S Milwaukee Ave

Libertyville, IL

60048

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Showing 256 reviews

January 07, 2026

I had no problems! The service was perfect! I will continue to use this service. More

by christiansen_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2026 -

Gregory INFINITI responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 04, 2026

Trevor was very helpful and knowledgeable. Everyone was friendly and pleasant and professional. Highly recommended. More

by Snowy15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Kerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2026 -

Gregory INFINITI responded

Here at Gregory INFINITI, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

January 01, 2026

As usual, great customer service! Very professional and courteous. From setting an appointment to responding. More

by dondi.cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Gesualdo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vodicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Huber Kufel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Betsy Garcia
Jan 01, 2026 -

Gregory INFINITI responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gregory INFINITI!

December 31, 2025

Excellent service, attentive, quick turnaround, easy to schedule. All needed work explained clearly. Decent waiting area. More

by akhait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Betsy Garcia
Dec 31, 2025 -

Gregory INFINITI responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 30, 2025

Bought a warranty from this dealership that was supposed to cover damage from carts and door dings when I brought the car in with a minor cart damage it wasn’t covered… there was a small amount of paint mis More

by sterling.stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan I think was who I worked with… when matt said he’d take care of the damage I assumed the car would be fixed… when I came to pick it up I was disappointed that the dent was smoothed out but the minor paint was not repaired…..
Dec 30, 2025 -

Gregory INFINITI responded

Thanks for the response Stephen, when you came in and you and I met I made it very clear there isn't any warranty or contract that would fix the issues with the car. It's called "Paintless" dent repair, we had a conversation about that when we chatted on the phone and when you came in in person. I told you when you came into the dealership that this wouldn't be covered by the warranty company, however, because you were told incorrect information when you bought your car that I would cover it out of my pocket. I think scheduled to have my dent guy come in and take the ding out of your car and I had my detailer touch up the paint so it didn't rust over time. I apologize that it wasn't what you expected.

December 23, 2025

Scott was super responsive, answered all questions and made the buying experience easy and quick! More

by gray0750
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Caspersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2025 -

Gregory INFINITI responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 21, 2025

Gregory INFINITI made buying a car a pleasant experience. I will highly recommend them to friends and family. More

by Brzer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trevor Kerin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2025 -

Gregory INFINITI responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 25, 2025

Gregory Infiniti is by far the best car dealership I have ever bought a car from. The professionalism of the team Scott Caspersen, Jason Nichols, Matthew Weber, and Tom Vodika was unmatched. From the minut More

by Briangraham23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Weber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Caspersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vodicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2025

I have been avoiding buying a car for a while because I have had terrible experiences with dealerships - no kidding - it has been awful! I found a car online at Gregory Infinity that I was interested in a More

by pamepley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Caspersen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2025

I stopped by Gregory when I saw a new trade in that I was interested in. Kassandra is who I worked with when I arrived. There was no pressure with making my purchase and she assured me the minor maintenance More

by George T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kassandra Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Vodicka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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