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Gregory INFINITI
Libertyville, IL
256 Reviews
At Gregory INFINITI, we believe buying and servicing a vehicle should feel straightforward, transparent, and genuinely enjoyable. As a family-owned and operated dealership, we’ve built our reputation on long-term relationships, honest communication, and doing the right thing for our customers — every single time.
Our team is made up of knowledgeable, approachable professionals who respect your time and listen to what matters most to you. Whether you’re here to purchase a new or pre-owned INFINITI, explore financing options, or service your current vehicle, our goal is to deliver a premium experience without pressure or surprises.
We’re proud to represent the INFINITI brand and the craftsmanship, performance, and innovation it stands for. From a carefully curated inventory to a modern service department staffed by factory-trained technicians, every detail of our dealership is designed with your experience in mind.
At Gregory INFINITI, we don’t measure success by a single transaction — we measure it by trust earned and customers who return year after year. We look forward to welcoming you and showing you what sets our dealership apart.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 256 reviews
May 25, 2023
They sold me a car that had severe damage and misrepresented the vehicle entirely. They lie and scam and act like toddlers to make a sale. They won't have an adult conversation to resolve the iss misrepresented the vehicle entirely. They lie and scam and act like toddlers to make a sale. They won't have an adult conversation to resolve the issue and they ignore and dismiss you. They act all high and mighty as if you mean nothing. They don't care about the customer at all. They only want your money. Horrible awful place. More
by yearinabox1
Employees Worked With
Nate
May 20, 2023
I called Friday afternoon and set up an appointment to test drive the vet next day between 11-12. I drove over an hour to get there, they knew iv lived far, and arrived at 1050 only to learn that the ca test drive the vet next day between 11-12. I drove over an hour to get there, they knew iv lived far, and arrived at 1050 only to learn that the car had been sold the previous night. They didn't bother to let me know. So I wasted over 2 hours commuting for an already sold car. A week later, I am still getting calls from them leaving voicemail how the car i was interested in was sold. Terrible communication. More
by Sprvardy
Employees Worked With
Nate
April 18, 2023
Pleasant experience for the most part. They were very transparent on the vehicle and I am please. I would definitely buy another car from them. They were very transparent on the vehicle and I am please. I would definitely buy another car from them. More
by Rodkyles
Employees Worked With
Ronnie
February 08, 2023
Excellent staff and service department! I have serviced my car here for the past 8 years since new and they keep it running in tip top condition. I have serviced my car here for the past 8 years since new and they keep it running in tip top condition. More
by nicksubota
Employees Worked With
Gabriel Garcia
September 23, 2022
No pressure sales, knowledgeable & friendly staff. Fantastic, clean facility. Competitive pricing. Car was cleaned and set for us to look at before we arrived and all features and product info was pre Fantastic, clean facility. Competitive pricing. Car was cleaned and set for us to look at before we arrived and all features and product info was presented before we sat down for the purchasing process. More
by Luzzel
Employees Worked With
Eric Devoe, Jason Nichols, Steve Cole
August 06, 2022
Clean facility with knowledgeable, friendly and trustworthy staff. Explained each detail succinctly and made the experience straightforward. Happy to continue using the facility. trustworthy staff. Explained each detail succinctly and made the experience straightforward. Happy to continue using the facility. More
by limeypjc
Employees Worked With
Jonathan Farias
August 01, 2022
Will never be back to this dealer. Their way of sales is unethical. Hidden fees on prices that aren't competitive. Sales people will tell you up front the fees are to offset their adve Their way of sales is unethical. Hidden fees on prices that aren't competitive. Sales people will tell you up front the fees are to offset their advertised prices. Legal False advertising. STAY AWAY~!!! More
by trucksandmusic
Employees Worked With
Betsy
