"Performed a Works package and checked transmission"
The service team always does a great job. I do have a concern about the transmission shuttering issue. Apparently, it doesn't meet the specs set forth by Ford to have it repaired. I'll continue to monitor with my local dealer.
"Great folks trustworthy very honest. Gave the lowest price "
As I walked in, I got the feeling of acceptance as a person. The lady listen to the truck I wanted and sent the owner of Greiner Ford to help find my truck. He check on the price, one time quote, I bought the truck in one minute. We shook hands and did paperwork. I drove my new truck. the best of the best
Appreciate the great service received from all those I have dealt with from service to sales. I have been using the service department for the past 12 years, and the experience has been outstanding every time. The purchase of the new vehicle was easy because questions were answered and things explained in an easy way to understand.
"I was treated very well by everyone at Griener Ford."
The sales staff treated me very well. I appreciate the way they explained things very well and answered my questions very well. They made me feel important so that I can get the most out of my experience with them.
My experience with Greiner is always excellent! They have my car done within the time frame requested and usually early! They are pleasant, efficient and I take all my business to them! Thanks for your great service Greiner Ford of Casper!!
"Fast, dependable service with knowledgeable staff."
Each individual employee I had contact with was very polite and knowledgeable. They updated me as to how much time it would be before my vehicle would be ready to go. I am happy to know I can depend on Greiner Ford to do their best to keep my vehicle operating as well as possible.
Once appointment was scheduled (which took over a week) I had a loaner car available (emmaculant) and the communication was excellent this service appointment (hand-over-foot better than my first service experience)!!i appreciate the willingness to listen, learn what the problem/concern was, and the prompt care I received for my first and only new car! Thank you Fee Smith & Brian Sharkey! The replacement part under warranty was completely finished in 2 days- had to order in.
This was the third time that I have been in for service. Even with short notice on my part, Ryan was able to set up an appointment for me in just a couple of days. Ryan and every person in the staff that I encountered was very friendly and helpful!