Greiner Ford of Casper

I sold my car to Ford 3 weeks ago and still no payoff or info from them. Now my lender is saying my payments is late and it is negatively effecting my credit. I was planning on buying a new vehicle. info from them. Now my lender is saying my payments is late and it is negatively effecting my credit. I was planning on buying a new vehicle. More

Returned a faulty part in February and have not received a refund. Called numerous times to no avail. No follow up from the dealer or Ford. Stay away!!!! a refund. Called numerous times to no avail. No follow up from the dealer or Ford. Stay away!!!! More

Bought New 2020 F150 We bought numerous vehicles from Greiner Ford over the years. Then they sold the dealership and we thought we needed to go to Colorado to get a decent We bought numerous vehicles from Greiner Ford over the years. Then they sold the dealership and we thought we needed to go to Colorado to get a decent price. Well we were wrong..... Started talking with salesperson Larry Wilson (whom we had used for years) and found out that he could get us what we wanted and cheaper than Colorado. The service and trust with Larry Wilson will keep us coming back in the future years, no need to go to Colorado to buy as Colorado comes to Greiner to purchase to save money. Greiner and Larry Wilson best combination for a dealership! More

The experience was cordial and the people were friendly. The service done was on time infant it was done sooner than expected. I will use there service again The service done was on time infant it was done sooner than expected. I will use there service again More

Clean Courteous paid attention to detail it was pleasure to see the gentleman who are clean uniforms did not make a mess in my car to see the gentleman who are clean uniforms did not make a mess in my car More

Great service Ryan, Andrew and Roger always take great care of my vehicles, really like working with these guys! Always a pleasure doing business with someone that Ryan, Andrew and Roger always take great care of my vehicles, really like working with these guys! Always a pleasure doing business with someone that you have confidence in. More

Friendly serviceDone in a timely mannerKnowledge Friendly service Done in a timely manner Knowledge people We will return again for service appreciate the knowledge of all employees working in ser Friendly service Done in a timely manner Knowledge people We will return again for service appreciate the knowledge of all employees working in service department More

Good reception; listened to my thoughts, provided shuttle, Mel, was very informative and suggested signup for a Ford apt- I was treated with concern and respect with a true willingness to serve and assist _THA Mel, was very informative and suggested signup for a Ford apt- I was treated with concern and respect with a true willingness to serve and assist _THANKS!!!!! More

This is by far the worse customer experience ever buying This is by the worse customer experience trying to buying a vehicle I have Ever had. Called three times, one sales person said he was gonna call me ba This is by the worse customer experience trying to buying a vehicle I have Ever had. Called three times, one sales person said he was gonna call me back(never did), talked to another sales person, gave me to a manager, he said I’ll call u back in less than 5 minutes. Then I called Him back 3 hours later. All this cuz I wanted To buy a 67k vehicle, brand new. All this Hassle to try to spend 67000 dollars. NAH THANKS More

When entering, I was approached immediately, and listened to me sincerely. Offered to take me anywhere, but I waited. Waiting room clean and offered refreshments!! ABSOLUTELY A VERY PLEASANT EXPERIENCE! to me sincerely. Offered to take me anywhere, but I waited. Waiting room clean and offered refreshments!! ABSOLUTELY A VERY PLEASANT EXPERIENCE! More