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Greiner Ford of Casper
Casper, WY
280 Reviews
If you want service with a smile, come to Greiner Ford of Casper. It's our goal to give everyone who walks through our doors a first-class experience, whether they're looking to buy a new or used vehicle, get service or repairs done, or purchase parts or repairs for their car, truck, or SUV. We've been serving the Casper and Douglas, WY areas for some time now, and people have come to trust us for help with all their automotive needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 280 reviews
September 23, 2022
The service dept. Took care of their goof ups. Thanks again for making things right. The sales department is awesome. Service dep Took care of their goof ups. Thanks again for making things right. The sales department is awesome. Service department is horrible. They don't honor their appointments. I made appointment on my phone, I called to verify. Showed up 15 min. early. An hour 45 min. later I was still waiting. They finally ran it in a did nothing but change the oil. Done!!!! No acknowledgement they messed up. Won't go back. More
by sleepycc
Employees Worked With
April 12, 2022
Took my car In for a service and they didn’t do part of the “included” service. This was the second time this happened and when asked why they just kind of skipped over it with an excuse. Was very obvious the “included” service. This was the second time this happened and when asked why they just kind of skipped over it with an excuse. Was very obvious I wasn’t getting anywhere. Went to get into my car and it was running in the parking lot. Assuming it had been left running for the time frame it took me to get my car (1hr 15 min) I called to inquire and the service manager just simply brushed me off. Did not return my phone call x2 and numerous text messages. If they just simply acted like they cared I would have felt much better but he didn’t even care enough to call me or text me back. Now I’m not returning. Poor customer service. More
by harasb82
Employees Worked With
July 15, 2021
I sold my car to Ford 3 weeks ago and still no payoff or info from them. Now my lender is saying my payments is late and it is negatively effecting my credit. I was planning on buying a new vehicle. info from them. Now my lender is saying my payments is late and it is negatively effecting my credit. I was planning on buying a new vehicle. More
by mioshanyara
Employees Worked With
William Neuman
July 11, 2021
Returned a faulty part in February and have not received a refund. Called numerous times to no avail. No follow up from the dealer or Ford. Stay away!!!! a refund. Called numerous times to no avail. No follow up from the dealer or Ford. Stay away!!!! More
by Sbking08
Employees Worked With
Ryan Brodrecht
July 04, 2020
Bought New 2020 F150 We bought numerous vehicles from Greiner Ford over the years. Then they sold the dealership and we thought we needed to go to Colorado to get a decent We bought numerous vehicles from Greiner Ford over the years. Then they sold the dealership and we thought we needed to go to Colorado to get a decent price. Well we were wrong..... Started talking with salesperson Larry Wilson (whom we had used for years) and found out that he could get us what we wanted and cheaper than Colorado. The service and trust with Larry Wilson will keep us coming back in the future years, no need to go to Colorado to buy as Colorado comes to Greiner to purchase to save money. Greiner and Larry Wilson best combination for a dealership! More
by tina h.
Employees Worked With
January 14, 2020
The experience was cordial and the people were friendly. The service done was on time infant it was done sooner than expected. I will use there service again The service done was on time infant it was done sooner than expected. I will use there service again More
by mikeneu
November 16, 2019
Great service Ryan, Andrew and Roger always take great care of my vehicles, really like working with these guys! Always a pleasure doing business with someone that Ryan, Andrew and Roger always take great care of my vehicles, really like working with these guys! Always a pleasure doing business with someone that you have confidence in. More
by happyguy1
Employees Worked With
Roger P, Ryan Brodrecht, Andrew Savoy
November 12, 2019
Friendly serviceDone in a timely mannerKnowledge Friendly service Done in a timely manner Knowledge people We will return again for service appreciate the knowledge of all employees working in ser Friendly service Done in a timely manner Knowledge people We will return again for service appreciate the knowledge of all employees working in service department More
by Cnewell1953
Employees Worked With
Cody, Andrew Savoy
November 08, 2019
Good reception; listened to my thoughts, provided shuttle, Mel, was very informative and suggested signup for a Ford apt- I was treated with concern and respect with a true willingness to serve and assist _THA Mel, was very informative and suggested signup for a Ford apt- I was treated with concern and respect with a true willingness to serve and assist _THANKS!!!!! More
by no way
Employees Worked With
Mel- only one I spoke with ; except for "HI's"- greetings - ALL very friendly and accommodating !!!
