Greiner Ford of Casper

Great Service I appreciate the professionalism, the affordability, the detail on the report afterwards, and that the work was done in a timely fashion. It feels g I appreciate the professionalism, the affordability, the detail on the report afterwards, and that the work was done in a timely fashion. It feels good to be able to place trust in a dealership. More

Awesome customer service Previously I wrote a horrible review for the Pompano Beach ford in Florida. Basically, long story short, Pompano Beach Ford broke my only key to my 2 Previously I wrote a horrible review for the Pompano Beach ford in Florida. Basically, long story short, Pompano Beach Ford broke my only key to my 2012 Ford Mustang. They refused to fix it even though it broke at that dealership on the same day, and then they tried to charge me $800 for replacement key. I flew into Casper Wyoming to visit my sister and met with the staff at Greiner Ford. Unlike the Pompano Beach location, I was greeted with smiles from all the staff. I was helped immediately by the front desk staff who introduced me to Larry Wilson. Larry took me over to Cheryl to see what we could do on having a new key made. There where many problems since they can't cut it from a Vin number, and my car would've had to be towed from the airport to a dealer in Miami. I didn't have much time since I work overseas. It is a special kind of key and also very expensive one. Even though this dealership did not break my key, they fixed my key for free ( which was not easy ) they also gave me a great deal on a new key as well which Cheryl cut within minutes. I will definitely go to Larry for any future car buys. This is by far the best customer service experience I have experienced. Great job Greiner Ford! ( The dealership was also very clean, and had several waiting rooms including a playroom for children.... also cookies soda and coffee!) More

Always GREAT We have always had EXCELLENT service when we have Ryan Broderick in the service department taking care of everything. Prior to Ryan we had Brian Howa We have always had EXCELLENT service when we have Ryan Broderick in the service department taking care of everything. Prior to Ryan we had Brian Howard who also was EXCELLENT. More

best srevices they gave us the best price and customer services I will go through them again for my next car purchase. I Love getting it with no down payment they gave us the best price and customer services I will go through them again for my next car purchase. I Love getting it with no down payment More

Oil change and alignment Brought my Lincoln in for and oil change, tire rotation, and alignment. Every thing was done, but now my car pulls to the driver's side instead of t Brought my Lincoln in for and oil change, tire rotation, and alignment. Every thing was done, but now my car pulls to the driver's side instead of to the passenger side. Jim said the mechanic couldn't test drive the alignment because the wind was blowing too hard. The wind was indeed blowing gale force that day! I will take it back in to get it corrected. More

oil change I went in for an oil change for my '99 Toyota Camry. The rep said he'd get me right in and it would take about 45 minutes. It did, and he gave me a I went in for an oil change for my '99 Toyota Camry. The rep said he'd get me right in and it would take about 45 minutes. It did, and he gave me a full rundown on the condition of my tires, antifreeze several other items that were checked out. I was happy learn that I'm good to go and don't have any worries. More

FANTASTIC! I called on Wednesday afternoon about getting an oil change done on Thursday morning. When I got to Greiner Ford at 7:45 AM, they immediately took my I called on Wednesday afternoon about getting an oil change done on Thursday morning. When I got to Greiner Ford at 7:45 AM, they immediately took my vehicle in. I figured it would be a long wait, at least an hour minimum . To my surprise 45 minutes later, I was informed that the oil had been changed and the tires rotated. I even checked to make sure that the oil life gauge was reset, and sure enough, it was. What a FANTASTIC experience it was. More

Fast excellent service Service for a recall in and out faster than expected excellent also repaired rear taillight and blinker a a a a a a a a Service for a recall in and out faster than expected excellent also repaired rear taillight and blinker a a a a a a a a More

Truely outstanding! Went in for the Works. They performed a great check. Went in there for an issue found during the Works. Took complete care of everything. Went in for the Works. They performed a great check. Went in there for an issue found during the Works. Took complete care of everything. More

Recall service was prompt. Vehicle promised ontime and a little early. Parts were already there so was pleased. Staff was friendly and took care of me pr service was prompt. Vehicle promised ontime and a little early. Parts were already there so was pleased. Staff was friendly and took care of me promptly. More