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Greiner Ford of Casper

Casper, WY

Overview
Employees
Reviews
Vehicles
4.6
282 Reviews
If you want service with a smile, come to Greiner Ford of Casper. It's our goal to give everyone who walks through our doors a first-class experience, whether they're looking to buy a new or used vehicle, get service or repairs done, or purchase parts or repairs for their car, truck, or SUV. We've been serving the Casper and Douglas, WY areas for some time now, and people have come to trust us for help with all their automotive needs.
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3333 Cy Ave

Casper, WY

82604

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Showing 282 reviews

July 20, 2024

I have used Greiner Ford for service several times. They make an effort to provide excellent service. They have had a few things go wrong with the work but went out of their way to correct the problem More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ogden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Cline
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Greiner Ford of Casper responded

Jim, we appreciate your continued trust in Greiner Ford of Casper and are glad to hear our team has been dedicated to making things right. Thanks for the feedback!

July 13, 2024

Excellent customer service from each staff member that we had contact with! Dave and Laura were especially awesome! More

by njblevins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hofstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 15, 2024 -

Greiner Ford of Casper responded

njblevins, we're delighted to hear that Dave and Laura provided excellent service at Greiner Ford of Casper! Thanks for the great feedback!

June 12, 2024

Hands down the nicest, most respectful sales crew I’ve met! They were very helpful and very true to what was being said. More

by Jordan Doyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Greiner Ford of Casper responded

Jordan, thank you for recognizing the efforts of our team at Greiner Ford of Casper! We're glad to hear that your experience was positive and respectful.

June 11, 2024

The process was quick and simple. I wasn’t given the run around like a lot of dealers like to do. They were straightforward and to point. More

by spencer1130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacey Washut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hofstad
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 11, 2024 -

Greiner Ford of Casper responded

Thanks for sharing your experience! We're glad to hear the team at Greiner Ford of Casper made the process quick and straightforward. Enjoy your new ride!

June 05, 2024

Upfront and honest during all communications throughout the purchase process. Everyone I dealt with (Troy and Steve) were professional and friendly. More

by CS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Cottrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Wray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2024 -

Greiner Ford of Casper responded

Thank you for the positive feedback! We're glad to hear that Troy and Steve provided professional and friendly service during your purchase at Greiner Ford of Casper. Enjoy your new vehicle!

May 10, 2024

I drove 4 hours to get here and I would do it again. They were amazing and fun to work with. More

by Karen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Erickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Wray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
May 10, 2024 -

Greiner Ford of Casper responded

Thanks for taking the time to leave your feedback, David! We hope to provide the same stellar service during your next visit at Greiner Ford of Casper.

May 07, 2024

It was a great experience working with Faye Day. We would buy here again and her knowledge was spot on. More

by Ken S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fiona Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Greiner Ford of Casper responded

Ken, we're delighted to know that Faye was able to provide you with a great experience at Greiner Ford of Casper. We appreciate your feedback and look forward to assisting you again in the future!

May 04, 2024

I ordered my truck the process was easy all the way from the sales person to the finance. When the truck came in the even delivered it More

by Jtlalopez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Wray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Greiner Ford of Casper responded

Jtlalopez, we're glad to know that your truck ordering process was smooth from start to finish at Greiner Ford of Casper. Enjoy the new ride and thank you for sharing your experience. Please reach out if you ever need anything else.

May 04, 2024

The service technician "could not figure out" how to lift my 2023 F250 service truck to complete the requested tire rotation. Yikes! I wonder if they knew how to do the oil change? If you work at the Ford More

by BMG12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dorien Baldo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Unsure of advisor name
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May 07, 2024 -

Greiner Ford of Casper responded

Hello. Thank you for sharing your recent experience with the tire rotation on your F250 service truck. Your feedback is valuable for improving our training in this area. If you'd like to discuss further or have any other concerns, please don't hesitate to reach out to me directly. Josh McGurn - Service Manager - 307-261-3722

April 30, 2024

This is the second car we have bought from Olivia and she did a great job. Thanks More

by bradpfiefer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Blumberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olivia Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hofstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Apr 30, 2024 -

Greiner Ford of Casper responded

Thank you, Brad, for leaving this excellent review. We will surely pass along your kudos to Olivia. Your repeat support is truly appreciated. Should you need anything else, please let us know. Enjoy your new ride!

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