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Gresham Chrysler Dodge Jeep Ram

Gresham, OR

4.5
1,141 Reviews

855 NE Burnside St.

Gresham, OR

97030

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Showing 1,141 reviews

October 26, 2014

Honest dealer I have been having numerous problems with my 2014 Dodge. Gresham Dodge has gone above and beyond the call of duty to help. But unfortunately the vehic More

by ToddF1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul, Ron, Ken, Andrew and Jeremy
September 22, 2014

2014 Grand Cherokee Summit Factory issue. I have to say Gresham Chrysler and especially Ken Knudson, Service Manager was absolutely fantastic to deal with and went out of their/his way to reso More

by mark nordstrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Knudson
September 22, 2014

illegal coercion Wouldn't offer us a competitive interest rate. So we got our own financing, then were told we could not buy the car unless we used their financing. I More

by thom.pastor.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry and Tania
Jan 25, 2015 -

Gresham Chrysler Dodge Jeep Ram responded

Thank you for the opportunity, We appreciate and value all input as we strive to always improve processes. Please understand that we are sell and service automobiles. We do not set or approve the lending perimeters rather then are connected to several lenders. Interest rates are solely set by the banks, not Gresham Dodge. They will determine pricing on credit worthiness. It is not a policy to finance with our lenders to do business. Ultimately we apologize if it was not communicated smoothly and will take your feedback to improve our processes. Thank you for your words.

September 15, 2014

Awesome Service! I purchased a part thinking I'd put it in. But couldn't, Ken took two minutes & put it in for me. Great Customer Service! More

by debchurchill45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, Service Manager
September 05, 2014

Gresham Dodge is my kind of place I brought my Charger in to Gresham Dodge for service, they changed my oil and rotated my tires before I had time to read my magazine. They were fast a More

by Watcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy, Ken, Seth
July 19, 2014

They stole my down payment. I had $5,000 down on a 16,000 car. Rather than applying my 5k to the amount of the car, they applied it to the interest I will have paid after my 72 m More

by Overpriceddodge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew
Jul 21, 2014 -

Gresham Chrysler Dodge Jeep Ram responded

Hi, Thanks for expressing your concerns. We welcome the opportunity to review any questions you may have on any transaction from our dealership. However, the down payment on any loan would go to reduce your principal balance of your loan. We are not the bank and do not loan money. All contracts are on a simple interest loan that charges on a per diam. Interest rate charged is based on discretion of the bank and the applicants credit worthiness. Some may have a higher cost of funds then others. However, We as the selling dealer only sell vehicles and get a check from the bank for the amount you purchased the vehicle for less any down payment received. Any interest paid is directly to the lender not Gresham Dodge Chrysler Jeep Ram. We understand things can be confusing and welcome you in to discuss any concerns you may have.

May 05, 2014

Another great experience I have been buying cars from this dealership for almost 11 years. They always treat me like I am priority #1. They go out of their way to make sure I More

by jrholmes72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will and Terri!
May 04, 2014

I hate car salespeople till now. Let me just say I have bad anxiety over car salespeople!!! I think they are pushy, overbearing and just sleazy. That was until today. Enrique and An More

by jrskeleton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Enrique
April 14, 2014

I can't believe it was that easy and fun! Having purchased many vehicles and some financed, I was dreading the thought of buying a new car because most dealers are waiting for the next opportu More

by PhilPritchett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry, Ron, Will, Andrew
March 13, 2014

Don't go here. Atrocious customer service after they get you to purchase a vehicle. I wish I had not bought my jeep from this place. More

by thesuncameup
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Miller
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