
Gresham Chrysler Dodge Jeep Ram
Gresham, OR
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I have purchased multiple cars from both Andrew and Will. Andrew goes above and beyond to find the right vehicle and deal that fits your budget and situation. Will is efficient and thorough in the paperwor Andrew goes above and beyond to find the right vehicle and deal that fits your budget and situation. Will is efficient and thorough in the paperwork process as well as extremely friendly. I would not go anywhere else to purchase a vehicle! More
I have always had great experiences at this dealership since Timberline Dodge closed many years ago. I appreciate the honesty and intergrity of the sales and service staff. Ken Knudson has made sure tha since Timberline Dodge closed many years ago. I appreciate the honesty and intergrity of the sales and service staff. Ken Knudson has made sure that all of the dealerships customers service needs are met and if not, he makes sure to do so. Recommendations for Gresham Dodge as an honest dealership after purchasing a total of 3 different vehicles goes without question. Thank you for always giving me the "Five" star treatment. Mrs. K. Michael More
My husband and I have had a great experience with Gresham Chrysler Dodge Jeep Ram. Everyone we came in contact with were all very helpful and made you feel welcome. Gary Moore was very knowledgeable, frien Chrysler Dodge Jeep Ram. Everyone we came in contact with were all very helpful and made you feel welcome. Gary Moore was very knowledgeable, friendly and not pushy at all. He showed us a lot of the options on the cars and took us out on test drives. He was very patient with us and made us feel welcome every time we came there. He has excellent customer service. Wil Hatton and Andrew Suvanveg were very friendly and quick with processing all of the paperwork . They were both knowledgeable with warranties, financing and interest rates. They also had excellent customer service. Barb Overton was extremely helpful in trying to find a time to bring back our new car for the Enviro/Guard Appearance Guard. The times the rental car place was available wasn’t very user friendly to someone who lives a distance to the dealership and works full time. Barb tried very hard to find a time convenient to us and was successful at it. Again, excellent customer service was given. I have worked in customer service for 24 years and I have a high expectation when it comes to customer service. Everything we experienced met that expectation and we will recommend this dealership to everyone we come in contact with. We love our 2013 Dodge Charger Daytona. Sincerely, Kevin and Tanya Martinson More
Horrible customer service, keep clear! Use to be a loyal customer and recommended their service department on a regular occasion. Went to take my truck in to have regular maintenance done (oil change/tire customer and recommended their service department on a regular occasion. Went to take my truck in to have regular maintenance done (oil change/tire rotation) and wanted them to take a peak at the wheel well where their was a noise coming from when I turned real sharp. They wanted $102 to look at, not even to repair? I questioned the charge because out of all the years taking my dodge trucks their I have never been charged a fee to look at. The norm is; I ask them to look at, they diagnose, tell me how much, and they get it done. I called the manager Paul about this and the first words out of his mouth was did I purchase our vehicles their? Guess this is because it will affect the level of customer service I will be given. Paul passed me off to his head of the service department Ken, who instead of trying to retain a regular customer and take care of me, questioned my loyalty? Wow, something that could of been so easy. Change the oil, rotate the tires, and take a look at the problem. Their not the cheapest in town but that did not matter to me because they took care of me, until today. Must be new management or owners becuase their is definately a change in the customer service level. Unless you bought your vehicle their, do not bother! More
I will always do business with the Gresham Chrysler Dodge Jeep Ram gang. Even before I had stepped onto the lot, they were very helpful. I was looking for a Jeep with vinyl or leather, which can be hard to Jeep Ram gang. Even before I had stepped onto the lot, they were very helpful. I was looking for a Jeep with vinyl or leather, which can be hard to find and Enrique immediately had a solution for me. I had called a lot of other dealerships before talking to Enrique and I was very happy with is willingness to find me EXACTLY what I wanted without trying to sell me something else. His customer service continued in this manor for the rest of my time there. He educated me thoroughly about the warranty details and ALL of the features in the Jeep I bought. I left feeling confident and knowledgeable. I also traded my car in and got a deal that was very reasonable and left with the Jeep that I had been looking for without having to make any compromises. This was the first time I left a lot in a car that I wanted, feeling good about the deal that was made and the experience. I couldn't have been happier. More
All of these guys were so great!!! They all worked very hard to get me the very best deal. This is the 3rd vehicle I gotten from Gresham Chrysler Dodge Jeep Ram Inc. Every time has been a great experience hard to get me the very best deal. This is the 3rd vehicle I gotten from Gresham Chrysler Dodge Jeep Ram Inc. Every time has been a great experience and I would not recommend anyone to go anywhere else. Thanks!!! More
Wil was easy to work with. He was not pushy. He was knowledgeable, friendly, and helpful in getting the paperwork finished quickly. Wil made the financial experience of car buying easier than we have e knowledgeable, friendly, and helpful in getting the paperwork finished quickly. Wil made the financial experience of car buying easier than we have experienced in a long time. I would recommend this dealership due to the salesman Enrique"s charm as well as Wil's wit. Enrique is full of stories and can keep you entertained while waiting for the paperwork to get done and the car to arrive (if you have to wait for it to transfer from another dealership). He was very knowledgeable on the vehicle we were looking at and gave us a good test drive area to drive. As much as buying a car can be a royal pain these two men can make it fun and easier than normal. We enjoyed working with them both and have already recommended them to others looking for a Chrysler vehicle. Sincerely, Darryl and Robin Lang More
I came in following a very difficult personal situation and needed to trade in a car for something else. This was an unexpected purchase for me and by all means with my emotional state, I could have easil and needed to trade in a car for something else. This was an unexpected purchase for me and by all means with my emotional state, I could have easily been taken advantage of. Wil, Andrew and Barry were all very professional, friendly, and easy to work with. I never once felt pressured to look at or buy something I didn't need or want. (I didn't even know what kind of vehicle I was going in for. I just explained to them my needs and they helped me find a suitable match.) These were a wonderful team of gentlemen to work with and I'd return to them again to buy from them. I highly recommend anyone looking at Dodge cars to check out this dealership. More
Everything was very pleasant except for the length of time it took to get the paperwork done. Also, the wash job was not up to par, thought they could have done a better job. All in all we had a very g time it took to get the paperwork done. Also, the wash job was not up to par, thought they could have done a better job. All in all we had a very good experience. More
William Hatton and Rickki Boyland provided my husband and I with excellent service. This is our second new car purchase from Gresham Dodge. We were so delighted with our first Dodge Avenger purchased in 20 I with excellent service. This is our second new car purchase from Gresham Dodge. We were so delighted with our first Dodge Avenger purchased in 2009 that we purchased another in 2013! Thanks so much for the speedy service and the excellent advice regarding warranties, interest rates and financing. William was an exceptional help in all these matters. Rikki was also an excellent salesman and really knew his stuff. Thanks for being so patient and kind to us. More