
Gresham Chrysler Dodge Jeep Ram
Gresham, OR
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This dealership broke the law and sold me a vehicle that was not road safe nor able to pass the DEQ emissions testing. The driver head light was not working and the passenger bake light was busted also ther was not road safe nor able to pass the DEQ emissions testing. The driver head light was not working and the passenger bake light was busted also there was a check engine light on. The entire time the salesman was pushing me so hard to get a deal done quick. i even told him that I wanted to come back the next day but he insisted that I would be going home in a new vehicle tonight. I knew about some of the issues with the lights. But they told me that the mechanic was fixing those as we were negotiating. Then as I was driving it home the check engine light came on. I had to go back and fight to be treated remotely fairly. It took me escalating to the General Manager before they even came close to trying to resolve the issue. Even then the GM refused to unwind the deal. He forced my wife and I into another vehicle. This was genuinely one of the worst experiences I've ever had. If I could give them negative star rating I would. More
Simon assisted me through the purchase. He was calm, cool and collected throughout the process - even when we experienced a few hiccups along the way. I felt comfortable with him from the He was calm, cool and collected throughout the process - even when we experienced a few hiccups along the way. I felt comfortable with him from the point he met me at the door. More
Ashley was great, very knowledgeable and helpful in finding me the rite car for my needs. I will be back to work with her on my family next purchase. finding me the rite car for my needs. I will be back to work with her on my family next purchase. More
All of the staff here is wonderful I’ve never felt so comfortable at a dealership I’m extremely impressed and really blown away by the way everyone is so dedicated, lovely and respectful comfortable at a dealership I’m extremely impressed and really blown away by the way everyone is so dedicated, lovely and respectful More
Ashley was professional and courteous. She went out of her way to provide exceptional service and really made a anxious process manageable. Very knowledgeable and friendly. She went out of her way to provide exceptional service and really made a anxious process manageable. Very knowledgeable and friendly. More