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Gresham Chrysler Dodge Jeep Ram
Gresham, OR
1,150 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 22, 2021
Service department as poor communication skills call them on 12/19and 12/20 they told me they would call me back by the end of the day they still have not returned my call I don't recommend this place at all on 12/19and 12/20 they told me they would call me back by the end of the day they still have not returned my call I don't recommend this place at all More
by Flanagan72
Employees Worked With
Service department
December 20, 2021
Art is amazing. His kindness and helpfulness was far above anywhere else we had gone. They were fast,and professional. We will definitely buy from here again in the future. above anywhere else we had gone. They were fast,and professional. We will definitely buy from here again in the future. More
by hockeychic
Employees Worked With
Art
December 16, 2021
Kyle our salesman was great, funny willing to work around our schedule and zero pressure. The price for the truck was also a fair price. What was really inappropriate the financial person. He offered us $5,0 our schedule and zero pressure. The price for the truck was also a fair price. What was really inappropriate the financial person. He offered us $5,000 less than the RAM website quoted us for our trade in. When I asked why, he said the CARFAX showed a major accident with extreme damage to the front end. Since we had never had an accident in the car and checked it before we bought it I asked to see the report. When he brought it to me the report showed a minor incident to the front left fender. He said he must have confused mine with another customers…. I told him what the website quoted me and he didn’t believe me. “They would never offer that much” he said. Then he asked if I had email confirmation of the offer. Not knowing I needed to bring proof of an offer from Dodge, I said I wasn’t sure. Then I looked through my deleted emails and found it. When I showed it to him he said he didn’t understand why they would do that and I couldn’t expect that for a trade in. Then out of nowhere he said that the “frame didn’t line up”, which is completely untrue and slightly ridiculous. When I said that his offer was too low he said “he’d see what he could do”. Then came back with not a conversation or offer but just another already printed up breakdown, offering me $750 more for my trade in. He didn’t mention it, just started to try to get me to pick a rate and sign. If Kyle hadn’t been so good to work with, I would have left right then. It absolutely ruined the whole process and I doubt I’ll ever recommend this dealership, if I do I will definitely warn them of the 1960’s pressure tactics by the financial department. More
by randyeberle
Employees Worked With
Kyle, Finance Guy
November 30, 2021
The service at Gresham Jeep was fantastic. They rrr very business like but still very friendly. We enjoyed every minute and they got us out with anew car in two hours. Thank you all, especially Tate who too business like but still very friendly. We enjoyed every minute and they got us out with anew car in two hours. Thank you all, especially Tate who took great care of us and is going to be a pilot soon. More
by Gliderfly
Employees Worked With
Tate and the whole crew were great.
