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Gresham Chrysler Dodge Jeep Ram
Gresham, OR
1,139 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,139 reviews
April 11, 2020
So here's the deal I personally don't care for car lots. But this is my 1st time dealing with these guys my girlfriend's 4th time dealing with them and she is no longer allowed to go to the carlat without But this is my 1st time dealing with these guys my girlfriend's 4th time dealing with them and she is no longer allowed to go to the carlat without supervision every time she goes in for an oil change or something else she comes back with the new car. With that said this review. Darrell Was her cells person this time we both thought he was nice straightforward up front it wasn't played the game we definitely appreciate that we both are the type that 1 it straight forward no gimmicks no BS and that's what we got we highly recommend this dealership and their service department is in that badd also. I can't say enough about this dealership. Would recommend Add I would give them the next oppertunity turn my business when in the market for a car.. Thanks for doing the work that you did to make it happen we definitely appreciate it More
by Phil pinney
Employees Worked With
Darrell and Dave
April 11, 2020
Nick was alright, the business manager was very rude. Had a good first impression but the last impression was terrible. Our new to us vehicle also smells and they weren’t able to budge on anything. Poor expe a good first impression but the last impression was terrible. Our new to us vehicle also smells and they weren’t able to budge on anything. Poor experience looking back but glad we stuck with it since we like our purchase. More
by Kaitlynndeatherage
Employees Worked With
Nick B and Rude business manager
March 31, 2020
Go see Paul Johnson. He really took care of us and made the whole experience easy and quick. Was fast and always available to answer our questions via text, email, or calls. Can’t say enough except that he the whole experience easy and quick. Was fast and always available to answer our questions via text, email, or calls. Can’t say enough except that he will take care of you! Thanks Paul!! More
by jy3502
Employees Worked With
Paul Johnson
March 30, 2020
We are unhappy with our purchase, they did now follow through with warranties as described. No contact with products we were charged for. Poor communication! through with warranties as described. No contact with products we were charged for. Poor communication! More
by Dodge Buyer
Employees Worked With
Zach/Luke Caldwell
March 28, 2020
I was told over the phone that the entire transaction would be about 2 hours. I showed up, test drove the car and was in and out in about 2 hours. I appreciate the accuracy as my time is valuable to me a would be about 2 hours. I showed up, test drove the car and was in and out in about 2 hours. I appreciate the accuracy as my time is valuable to me and sitting in a dealership is torture. All of the staff did a good job with the covid-19 protocols as well. More
by m-coch
Employees Worked With
Paul flash
March 23, 2020
Paul was was bety helpful with trading in my truck i did not feel pressured at all to buy, overall a good experience at Gresham Dodge i would definitely recommend. not feel pressured at all to buy, overall a good experience at Gresham Dodge i would definitely recommend. More
by elliottpeter19
Employees Worked With
Pual Johnson
March 19, 2020
Just purchased a new Jeep from them. Paul and the rest of the staff were awesome. Very informative and absolutely ZERO pressure. Keep up the good work and I will definitely be back. the staff were awesome. Very informative and absolutely ZERO pressure. Keep up the good work and I will definitely be back. More
by kayjaytwo
Employees Worked With
Paul Johnson, Nick and David
March 17, 2020
Just lies and manipulation from the beginning. I worked with Zach in the sales department on a used Jeep. Living in another state there was a lot of information to be confirmed by phone, pic. etc. I worked with Zach in the sales department on a used Jeep. Living in another state there was a lot of information to be confirmed by phone, pic. etc. Yet when we flew in to purchase the Jeep, we discovered there was no AC - a requirement of ours. When questioned, Zach even confirmed his manager sent him out to verify it had AC before we flew in. He stated he went outside and turned the dial to cold and it blew cold so it had AC......it is winter - of course it blew cold!! But that is not AC! To compound matters and make them worse, the sales manager offered us $1500 off to pay for retrofitting AC to the Jeep. When I asked to see the kit list so I knew what to take to my local dealer, I got a lot of run around and pushing to make the deal without producing such a list. When I pushed back, he finally admitted no OEM retrofit existed and that it would be aftermarket......yet he couldn't produce a kit. He only showed replacement compressors from some auto repair store and tried passing that off as a kit cost. Then he tried pushing us to a different Jeep with an automatic even though MY stated requirement was a manual since negotiations began the week before. I feel like I was manipulated and lied to at every turn by this dealership. No excuses or apologies. No attempts to make this right in any way. And so I was left stranded in Portland with nothing but an Uuber account and lies. Thanks Gresham Dodge. More
by colin0801
Employees Worked With
Sales manager, and Zach in sales
March 17, 2020
Was really nice, showed me everything I was looking for and very helpful. The dealership was clean, had free coffee and hot chocolate. Overall good experience. and very helpful. The dealership was clean, had free coffee and hot chocolate. Overall good experience. More
by Skylar
Employees Worked With
Paul Johnson
March 10, 2020
From working with a competent professional like Paul, to receiving a good interest rate, a full tank of gas, a free oil change and an overall great experience. receiving a good interest rate, a full tank of gas, a free oil change and an overall great experience. More
by mclain.matthew.t
Employees Worked With
Paul
