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Gresham Chrysler Dodge Jeep Ram
Gresham, OR
1,142 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 17, 2020
Just lies and manipulation from the beginning. I worked with Zach in the sales department on a used Jeep. Living in another state there was a lot of information to be confirmed by phone, pic. etc. I worked with Zach in the sales department on a used Jeep. Living in another state there was a lot of information to be confirmed by phone, pic. etc. Yet when we flew in to purchase the Jeep, we discovered there was no AC - a requirement of ours. When questioned, Zach even confirmed his manager sent him out to verify it had AC before we flew in. He stated he went outside and turned the dial to cold and it blew cold so it had AC......it is winter - of course it blew cold!! But that is not AC! To compound matters and make them worse, the sales manager offered us $1500 off to pay for retrofitting AC to the Jeep. When I asked to see the kit list so I knew what to take to my local dealer, I got a lot of run around and pushing to make the deal without producing such a list. When I pushed back, he finally admitted no OEM retrofit existed and that it would be aftermarket......yet he couldn't produce a kit. He only showed replacement compressors from some auto repair store and tried passing that off as a kit cost. Then he tried pushing us to a different Jeep with an automatic even though MY stated requirement was a manual since negotiations began the week before. I feel like I was manipulated and lied to at every turn by this dealership. No excuses or apologies. No attempts to make this right in any way. And so I was left stranded in Portland with nothing but an Uuber account and lies. Thanks Gresham Dodge. More
by colin0801
Employees Worked With
Sales manager, and Zach in sales
March 17, 2020
Was really nice, showed me everything I was looking for and very helpful. The dealership was clean, had free coffee and hot chocolate. Overall good experience. and very helpful. The dealership was clean, had free coffee and hot chocolate. Overall good experience. More
by Skylar
Employees Worked With
Paul Johnson
March 10, 2020
From working with a competent professional like Paul, to receiving a good interest rate, a full tank of gas, a free oil change and an overall great experience. receiving a good interest rate, a full tank of gas, a free oil change and an overall great experience. More
by mclain.matthew.t
Employees Worked With
Paul
March 03, 2020
Well 1st off the sales person Daryl is amazing so friendly so kind didn't pressure us very funny we also have bought other vehicles from this location and would definitely go back if we ever decide t friendly so kind didn't pressure us very funny we also have bought other vehicles from this location and would definitely go back if we ever decide to buy another vehicle the vehicle we have now is or 2020 Dodge ram 1500 and we're keeping it for life More
by Julie Bean
Employees Worked With
Darryl dave gary
February 26, 2020
My parents have been buying cars from your dealership for many years, So I decided to give it a try. Let me just say that your sales team is amazing! I will only come here in the future (like my parents). T many years, So I decided to give it a try. Let me just say that your sales team is amazing! I will only come here in the future (like my parents). Teresa in parts, Paul our salesman and Ken the manager are all a 10!!! Thank you!!! I LOVE MY TRUCK❤️ More
by paulalefave
Employees Worked With
Paul, Ken and Teresa??????
February 25, 2020
PJ was absolutely wonderful to deal with. He didn’t waste any time going back and forth. He was very cognizant of our time. We were able to look at quite a few vehicles and do some comparison shopping while any time going back and forth. He was very cognizant of our time. We were able to look at quite a few vehicles and do some comparison shopping while on the lot. He is also very knowledgeable about the vehicle we purchased. Thank you and we appreciate your kindness. More
by shannondunn01
Employees Worked With
PJ Johnson
February 01, 2020
Paul as the best! He made me feel like I could get anything I wanted. He made my car buying experience so easy and stress free! Thank you Paul! anything I wanted. He made my car buying experience so easy and stress free! Thank you Paul! More
by Iruka131
Employees Worked With
Paul Johnson
January 31, 2020
I have to say Everyone did a great job at finding exactly what I was looking for. Darrell was over the top awesome to work with. F & I Dave was also easy to work with. Will definitely be giving referrals. Wi what I was looking for. Darrell was over the top awesome to work with. F & I Dave was also easy to work with. Will definitely be giving referrals. With the exception of how long I was there, was a good experience. Mr Moore was also easy to work with and honored the price quoted. I never. Buy extended warranties, but he worked with me on the price. I have nothing bad to say. Which for me after buying a car is saying a lot. Thank You More
by Jertel
Employees Worked With
Darrell turnipseed, Dave Finance, Gary Moore
January 22, 2020
The experience was great. We knew what we wanted and worked well with the sales person. He was informative and low pressure. Once we agreed on deal, sales manager handling the paperwork was equally frie worked well with the sales person. He was informative and low pressure. Once we agreed on deal, sales manager handling the paperwork was equally friendly and easy to work with. More
by michaelkorn
Employees Worked With
Paul Johnson
January 22, 2020
Awesome dealership experience. I had a great time working with Paul Flash and the rest of the guys. They gave me a fair price for my Jeep Cherokee, and a great deal on a brand new one. working with Paul Flash and the rest of the guys. They gave me a fair price for my Jeep Cherokee, and a great deal on a brand new one. More
by Michael Heredia
Employees Worked With
Paul Flash
